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November 2023 by Randy T
We were the first customers in the door at Mattress FIRM on Sprague today! We had a very specific need and Mr. Heiner listened carefully and showed us their inventory. He was friendly and very engaging. In the end, we walked away with the mattress and base that met our needs and fell within our budget. Another happy Mattress FIRM purchase!! We are very pleased!!
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October 2023 by Boo Radley
My experience was great and can't wait for my new serta series to show up so I can get a good night's rest. Took about 30 min and I picked out my bed.
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September 2023 by Christy Nouque
My husband and I walked into the showroom and was immediately greeted. Phillip was informative and listened to our needs. He kept us in our price range and was not rush to make a decision.
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September 2023 by Taylor Lea
Jeremy was amazing. Really cared and took time to make sure we got exactly what we needed. No pressure to buy anything and gave us 100% of his attention. Great experience and very happy with our purchase!! Thanks again, Jeremy!
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August 2023 by Dan Hempel
Right away on arrival, I was greeted by Jeremy, the salesman. He was very friendly and helpful. Told him I preferred to look around on my own and would ask him if I had questions. He agreed and kept up a friendly conversation while we shopped. Once I found what I liked he finished the transaction and scheduled the delivery. It was a very enjoyable, low pressure shopping experience in a clean, well organized store.
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August 2023 by Kristine Porta
My experience was good at this Mattress Firm location. The the sales agent was patient, polite, and knowledgeable. No problems setting up a fairly quick delivery (48hrs) paid, and out the door.
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July 2023 by Zachary Worl
Philip at the Sprague location was very knowledgeable and accommodating. We felt good leaving the store with our brand new purchase
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July 2023 by m gilbreth
We were cheerfully greeted as soon as we entered the store. The salesman was extremely knowledgeable, forthcoming in explaining how the beds are made and how all the "bells and whistles" work best for our sleeping needs. He did not in any way try to hurry us to make a choice.
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June 2023 by Timothy Burkhart
We went in very confused and frustrated. Andrew answered all our questions about every mattress in the store. He guided to the mattress we were needing and wanting. Best mattress buying experience I have ever had. Thank you very much.
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June 2023 by Hilary Hughes
We had a wonderful experience. Friendly and knew what they were talking about. Made an important purchase not as scary. Super nice guys
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May 2023 by Tina Adair
Phillip was excellent! He gave us great information and great customer service, which made it easy to make up our minds, and we left feeling terrific about our new bed. Thanks, Phillip!
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April 2023 by Brandy Kerns
Ryne was super helpful. Answered all my questions. Going to have some mattress delivered in a few weeks.
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March 2023 by Nicole Westberg
Great customer service! Andrew was very helpful but not pushy. He was knowledgeable about mattresses and honestly helped us a lot in picking the right beds. Friendly and honest. We really appreciated our experience at this Mattress Firm! Thank you!
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March 2023 by Karie Cooke
Melanie Thrift was a wonderful help in figuring out the perfect bed for us! She made the process quick and easy! She was very knowledgeable and nice!
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February 2023 by Bodi Lane
Melanie is great! First off, I felt no judgement from her whatsoever when I walked in there in wearing sweatpants and hoodie. Then, she took her time to explain and answer my questions. AND THEN, because we all know that work equipment isn't always the best, she took down my information so I could pay later!!! Thank you Melanie!!! I'm sorry if I spelt your name incorrectly!