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November 2023 by Russ
What I liked about this location is that they asked what I was looking for and told me where to find it and moved on. I went and found the item and was able to continue shopping without someone attached to my right leg, like at other locations. As a licensed contractor, I sometimes find it annoying when I'm trying to think and I go into other Ace locations and they won't leave you alone. Almost like that's their method of theft prevention.
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November 2023 by Rainie Drake
As soon as you walk in, someone asks if u need help and shows you and helps you find what you are looking for. I love their customer service, second to none. Thank you for always being there to help.
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September 2023 by MYRA TRENT
I have never had a bad experience there they have always been really cooperative and helpful
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August 2023 by Cassandra Clark
They acted like I was stealing and they followed me, every aisle i went to there was always someone behind me, and they would stood and stare at me, wouldn't ask if I needed help or anything. Like I'm gonna steal from there, nothing worth anything there to steal
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July 2023 by Michael Altig
Ace is wonderful. There are always people to help! I'm never left wanting for service here.
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July 2023 by Mike Tochinskiy
I got what I needed. An employee helped me out, he knew where things were. The cashier was quick and had good customer service skills.
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June 2023 by Jonathan
This is a larger sized Ace hardware. Excellent selection of everything. Staff is always helpful
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June 2023 by Dwight Cooper
Friendly and knowledgeable staff greater me and walked me to the areas where the parts I needed were located.
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May 2023 by Jeremi Miller
My only complaint is that the employees just wont leave you alone.Every time I went down a new isle someone else was in my face. If I want help I will ask for it!
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May 2023 by Molly Lund
I originally gave this store 5 stars. I moved in to the neighborhood and am here weekly. Always a great experience. Recently I bought a small outdoor shed online and had it shipped to this location. I was cognizant of the dimensions so my daughters jeep could get it home. When we went to pick it up, I was laughed at. Asked if I had a truck. Asked if I had tie downs. No offer of options. Just took the merch back in the store. How disrespectful. I will say, the owner came out and helped unbox the merch and fit it in our car and I appreciated that greatly. It made it home just fine. Definitely a mas macho vibe here. No thank you.
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May 2023 by Charlie Mur
Call and asking questions on a product. The gentleman answered all my questions and even took the time to put the product aside for me so I can pick it.Amazing experience shopping at this location. It's refreshing to see all the staff enjoy coming to work. It's been too common to see people hate every they do for a living.Thanks everyone for making my day. I will be going out of my way to come shop at.
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May 2023 by Chenoa Villegas
Every time we come here, the service is awesome! As soon as you walk in you are greeted with a smile and "Welcome to Ace!" And every employee you come across is so helpful, they ask if they can help you find anything, and they actually know where everything is, unlike some other corporate stores. And they are very knowledgeable, I have yet to ask a questionthat wasnt answered. Love it here!
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April 2023 by Kimberly Pulver
Dusty helped me yesterday and it truly was above and beyond the best customer service I have had, in a long time. Thank you doesn't even cover it. Thank you Dusty
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April 2023 by Shiloh Kelley
This is the worst place to go look for tools. From the second I stepped foot into the store I was treated like a shop lifter. I've never been to this store before nor will I ever return. I literally had someone to the left of me and to the right. All I wanted was a chain for my saw. This is by far the worst store I've ever been in my life. DO NOT SHOP HERE!!
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March 2023 by Garrett C
Very nice staff always smiling and helpful
