-
November 2023 by Barb Lakewold
Recently I had a complicated and complex task at this Chase banch. Rayna was exceptionally skilled, knowledgeable and patient. Her customer service was outstanding!
-
July 2023 by Jukes Duck
bad manager bad assistant manager and bankers and high school mean girls who dont care about others and will throw you under the bus to save their own skin
-
May 2023 by Chau Do
The banker that I called was horrible and she didn’t help at all. Not recommended!
-
September 2022 by Amy Fay
Customer Service should be a priority! It is unacceptable when one employee is allowed to make customers feel like they are not an important. In fact she is very rude and condensending. In most places, I try to avoid people like this. Unfortunately, she works as the personal banker. I personally will never go back to the N Newport Hwy branch.
-
September 2021 by Greg Simpson
The staff were pleasant and attempted to be helpful. The company its self has limits on chasing checks drawn on an account in their bank that would make me choose a different institution. Very unhelpful.
-
September 2021 by C. H.
Refused to accept my coins. Told me they have to be "rolled". I have an account here, we are told there is a change shortage, yet i cant deposit or trade in my coins. WHAT A JOKE. BEEN WANTING TO CHANGE BANKS FOR A WHILE.. THIS JUST ADDS TO THE FEELING.
-
September 2020 by A.J.
Worst banking experience I've EVER experienced. I was racially profiled, interrogated about the funds in my account, because we were casually dressed I felt like we we treated like uter criminals. I don't know who the banker that help us name was but he lied to us, made assumptions about our account and got our account put on hold. LUCKILY we went to a different branch and fixed our problem but because of this we will be banking at a different establishment entirely. When you make assumptions about people and get their account put on hold because of your own personal ideology, just know you set people back TIME AND MONEY!!!! If I ever get the bankers name I will be sure to report Chase and him to the CFPB directly.
-
August 2020 by Dave Murray
Always friendly and helpful.
-
June 2020 by Winnie P.
Big banks used to be convenient to use but lately they have been downsizing their locations. They still charge the same fees but with less business hours, closing almost all banks located in the grocery stores, and atms that only work 30% of the time. So with less ways to access your money and still paying the same checking fees, why do we still bank here? The tellers and bankers who work here are the best!! They are always friendly, professional and courteous which is one of the main reasons we still bank here.
-
January 2019 by Jeff Walker
Brittany Springer is the best teller! She always has a smile on her face and is very friendly! Thank you for all your help Brittany!
-
March 2018 by IP MAN
So far so good no complaints, very good service, caring people.
-
August 2017 by Keith Quien
You are a great team, thanks for loving us!
-
June 2017 by Jerry Logan
I have been banking at the the North Point branch location since it was built. I have had the pleasure of using an outstanding teller for all of that time. Thank you Lody. However, in my opinion, I have noticed a significant decline in competent employees from the manager to account assistance personnel. This branch appears to be a training ground and has considerable employee turn over. The positive news is a patron can go up to Fairwood at the Fred Meyers Chase Bank and get very inviting, knowledgeable and competent help. As a disabled Veteran I appreciated how the Fred Meyer staff were able to handle and implement the Chase Veteran's policy for a fourth checking account without any required balances or fees. Thank you Josh and Jared.
-
September 2016 by Zanz 69420
I've been banking with chase for a few years now and I love them, they are always willing to anyway they can.
-
August 2012 by Bernard F.
This is by far the best branch I have come across! I drive past two other branches on my way here purely as a result of the excellent customer service. They know me by name and I am always greeted with a smile. The manager and tellers are super friendly and very capable. They are the sole reason I bank wih Chase!