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December 2023 by Gary Fisher
To the "customer service associate" that needs to be straight terminated that I dealt with this evening, your company never contacted me about the "fraud" happening on my phone line. You need to have some understanding. I will be discussing this with a district or regional manager tomorrow. I hope that your life is full of the distate that you left in my mouth
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December 2023 by Sandstone Paving Co. Kettle Falls, Washington (J.T. Rutledge)
So I go in to upgrade my phone and the manager Toni tries to help me. She's so busy talking to her workmate and not paying attention at all to me the paying customer. Then her friend the bouncer comes in so she shifts her attention to him and reminiscing about doing tequila shots at her favorite watering hole, it's making me upset. Instead of having the other employee help her buddy the bouncer she just starts his bill pay. What horrible customer service. Put down the pipe and try to focus. She never even finished setting up my phone but instead her and her workmate disappeared into the back room. How rude. So I go to my favorite store near auto zone and Tia the assistant manager spends about 20 minutes finishing the job Toni should have done. She put all my apps back on backed up my stuff and did a fantastic job as always. That's how it's supposed to be done. These employees need some act right juice. I CANNOT RECOMMEND THIS PLACE. THEY SUCK. If I could give them -5 stars it would be closer to correct.
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December 2023 by sheryl Wallin
I wish they'd come back to deer Park
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November 2023 by Carole “WolfyLover” Potts
They were awesome the people there were so sweet and they answered all of my questions.
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February 2023 by Emily Jimenez
Won't unlock my phone that's over 3 years old. Won't unlock another phone I swear is older than 6 months old. Won't let me keep the number I've had for the last 7 years. Thought it'd be cheaper to switch to mint, kind of is 120 one line 6 months ? Don't switch unless you're ready to buy everyone a new phone. Lame service in Cheney. Horrible service in Puyallup.
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January 2023 by Meagan Gardner
They would let me buy a phone without an expensive case and screen protector. Great way to rip people off at Christmas time.
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January 2023 by charles fry
Tanner was very helpful and professional we were in and out in no time
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December 2022 by Brian Howerton
Would be nice if they had a cash option
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November 2022 by Michael Lindsly
Have always had wonderful service at this location
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November 2022 by Paul S
Branden is d awesome human being. Jordan provided great service and answered all my questions. Go Team Cricket.??
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October 2022 by hOrny JuggalO
The blonde girl who works there is kinda hot and very helpful.
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October 2022 by hOrny “Stretch Nutz” JuggalO
The blonde girl who works there is kinda hot and very helpful.
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August 2022 by Noreen Marie McConnell
I just feel a little discouraged about cricket, first we found out that AT&T bought out cricket, now it's going to happen with the cricket store? I went in there to get my tempered glass cover protection fixed and they couldn't do it because they didn't have those anymore. Then I went to AT&t and they didn't have any either, what is going on with you guys.
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February 2022 by Luke Pounder
The individual who helped me with my grandfather's account was super helpful. Working with cricket is like working with the IRS.
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January 2022 by Grace Viernes
The lady their was very friendly and helpful. She did a wonderful job on helping my sister and I. She even explained everything so throughly and clear.
