-
July 2024 by Raymond White
Friendly staff quick and hassle free renting
-
July 2024 by Lori Hammerschmidt
Our car was in an accident on Saturday, on Sunday, we went to rent at the Spokane Valley location and they were "out of cars" until Tuesday. We went to the airport location and shout out to Erich and the manager on duty for diffusing the situation (my husband was upset), made us feel heard, provided us options and even asked what kind of car I was looking at if my car was totaled. Told him the car and they got me in one for the rental. Great service, pleasant and he went above and beyond!
-
July 2024 by Susan Heinlein
Tim checked us in. He was great. He had the car brought right over to the door. Everything was good
-
July 2024 by Mandi H
You have to pay money to get the car early ($150 for an hour and a half earlier) So, when getting my car, I had to wait until hour later… do you pay me money then? Thanks for making us late for our reservations….Line was horrendous and service was abysmally slow. I would not recommend picking up from this location if you can avoid it.
-
June 2024 by Judah Larsen
Alamo and Enterprise staff were all great to work with. Quite a few workers so the line moved along well. Frankly everyone was very competent and well-trained. The hybrid Pacifica was a delightful surprise and just perfect. Tim was super pleasant to work with and Charles particularly took great care of us when we refreshed our rental.
I have to say, a young blond guy who looks like a chill surfer dude is like a ninja at getting folks rented and out the door! Didn’t see a name but he’s clearly good at his job!
-
June 2024 by Chris Breuer
Overall a painless enough of an experience. The people at the counter need to chill with the upsells and stop trying to pressure the customer even after they’ve said no several times though
-
May 2024 by Tiziano Galastro
Very kind, courteous and honest. Beautiful and almost new cars
Much lower prices than the competition. I advise.
-
May 2024 by Ashlyn Olson
When you call, it goes straight to voicemail. No one ever answers the phone or calls you back, you have to call Enterprise Corporate to get any help.
-
May 2024 by Pee Ta
I've been renting vehicles from Enterprise Rental for a long time. They are always kind and helpful. They never disappoint. Thank you Enterprise! No matter what state I'm in, you always have the best clean cars!
-
April 2024 by R. Bugs
Very good service at pickup and return. Staff was professional and personable.
-
April 2024 by Justin Holland
Needed a 4x4. Wanted something new and super big. They delivered. Good service. However they were impossible to reach by phone. Literally.
-
April 2024 by Val Barrett
I rented a car at the Spokane Airport through Enterprise without a hitch. The whole process was flawless and smooth. They gave me a Kia Soul which was spotless.
-
April 2024 by Elida Ruiz
James Williams was very kind an polite and amazing customer service.
-
April 2024 by Patricia Smith
Tim was amazing. I have a back problem and he found me the perfect car. Really appreciate his extra effort.
-
April 2024 by Rod CdA
Very helpful team... Professional and friendly.
This last time, they were swamped when I arrived to drop my car. They had remarkably great attitudes given the number of tasks each was juggling to get us all taken care of at the best possible speed.