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March 2024 by Marla Froelich
No issues easy pick up and drop off
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February 2024 by Adrienne Mason
I use several car rental companies and Enterprise is the one I always come back to. Employees are always positive and available to help if needed.
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February 2024 by Jenifer Mac
Great experience with enterprise! Customer service was great in Spokane and Seattle.
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February 2024 by Terrie Hyland
VERY FRIENDLY AND FAST!!
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February 2024 by Shannon Kucki
Carrie provided outstanding customer service. She was attentive and responsive to our rental car needs. I would definitely recommend Enterprise and will use them again in the future based on my current experience.
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February 2024 by Brandon
Super complicated and they don't list all of their policies online. Their website said that we only needed to have a debit/credit card with the same name as the license. When we got there they decided to inform us that they would only take a card from one of the major banks.
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February 2024 by Marianne Pester
This Enterprise location went above and beyond for me! Thank you to Robert, Carrie, and the lovely assistant manager! You guys are the best!
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February 2024 by Vickie Clay
Great experience with manager in Spokane, ran into a problem and he made it right. Elizabeth in Pullman, above and beyond getting us right car for road conditions.
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February 2024 by Sam Cotnoir
Landed in Spokane after my flight was diverted there so I booked a car online from inside the airport so I could drive home. Airline told me that I could not leave to check about rental car because I didn’t have a boarding pass to get back through security. I received a confirmation email from enterprise for my reservation. Went to the counter, and they told me no car was available. Incredibly unprofessional and horrible service. DO NOT trust enterprise or their online booking system.
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February 2024 by Erick Corp
Nathan was great. I had a reservation, when I showed up they were ready for me, sign a couple documents on their iPad and they gave me the keys for the vehicle I got and was on my way. Returning the vehicle was super easy. I just have kids to the lot attendant and they send me the confirmation to my email. I will be renting fromThem again.
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February 2024 by Jim Smart
Never ever had a bad experience with Enterprise. At Spokane - extraordinary from check in to check out. Robert at checkout was awesome. We discovered we were both former military - brothers in arms. We had a nice visit in the cold and said goodbye.I haven't rented from anyone else in decades. There's a reason why.
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February 2024 by Tim Tyvan
Was greeted with professionalism, and the service was quick and simple. Tim, at the counter, was very thorough and before I knew it I was out the door to my car. Upon my return, Eric, was very efficient and it did not take long at all for me to be walking towards the terminal on my way home. Very grateful for the service and definitely will rent from Enterprise.
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January 2024 by Verona Ross
Appreciated the online booking and acceptance of T&Cs online to facilitate a fast check in. Staff was super nice both in check in and when I returned my car.
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January 2024 by Edward Falcone
Dry pleasant intake and return experience at different locations. Polite service. No complaints. Jamie at Spokane Airport late at night, and Zack at Couer dAlene on Northwest Blvd.
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December 2023 by Mary Napuunoa
Enterprise car rental in Spokane airport was great! Easy pickup and drop off. Rate was reasonable. Definitely recommend.
