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January 2024 by Brenda Prowse
I always go to Fleet Feet when I am in Spokane. For many years they sponsored a booth at the trade fair for Bloomsday, and every year I would buy running shoes, socks, and other running gear. I have never had a bad experience. Now that I live in Spokane, Fleet Feet is the only place for me for running and other fitness clothing.
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January 2024 by Toni Boyle
It was great from start to finish. Great customer service. And I'm pain free. Think I can start taking walks again
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December 2023 by Rob Grimsley
Prices are to high for the products, return policy is antiquated, and they do not offer a discount for veterans, first responders or teachers who are the primary customers.I'm replying to the response from fleet feet.Yes you have a return policy however it's not a quick credit to a card, you send out a check and last time it took over 30 days and it didn't have the correct name on the check.For potential customers I recommend researching the price difference before purchasing, there is a difference between fleet feet and other local stores. Plus most other stores offer a direct discount for those I mentioned above. Again just my opinion.
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December 2023 by R Johnston
Great customer service, very knowledgeable. Bryson spent at least a hour with me, to ensure that I walked away with the shoes that best fit me and my needs. I highly recommend Fleet Feet! ?
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November 2023 by Nikki
Don't go anywhere else for running shoes! Using the scan plus analytics, I was fitted with the perfect pair of running shoes.When I got home, I went for a 6-mile run and felt AMAZING during and afterwards. Not one ache or pain.I'll be a Fleet Feet customer for life!
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November 2023 by David Cobabe
Went in for some great running shoes. They did a 3D scan of my feet and were able to provide me with the correct shoes and insoles for a reasonable price. Staff service was quick and comfortable. I would definitely recommend fleet feet for anyone that is active or has had any issues with thier feet.
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November 2023 by Douglas Cook
Maria is the valley Kara of North location. She let my daughter go off her comfort vs the feedback from the scan tools, albeit, those are helpful. The first walk my daughter went on she felt zero pain in the plantar area of foot.Great quality and personnel.
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November 2023 by Jeremy Pointer
Emily at the North Spokane Washington store was outstanding! Very knowledgeable and accommodating. She fitted me with some insoles and shoes that are so comfortable! Treat yourself and your feet, highly recommended!
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November 2023 by Tina Erdman
Completely amazing one on one service! Maria was so incredibly helpful and attentive to what I needed and was hoping to find in a shoe! So very rare to have such a terrific retail experience these days !
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October 2023 by Nichol Welch
This was such a cool experience. I had never been to a store like this before, and the staff and technology used to find the best shoes for me was great. The young man that assisted me seemed committed to helping me have the best experience possible, and he was an integral part of what made my shopping experience wonderful on Saturday.(I would say that while my experience was good, I definitely felt there was a lack of choices available for my size. I left with shoes that felt great, but they were not in a color/style that I would've picked if it hadn't been for necessity.)
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October 2023 by Barbara McFrederick
Excellent customer service from the minute i walked in the door until i left. I was greeted as soon as I came in and had a wonderful sales person (Mica) that knew exactly what i was looking for and was very knowledgeable on all the products i asked about and then some. He had some great suggestions for my upcoming race and seemed genuinely interested and engaged in our conversation. I highly recommend this location and Fleet Feet. I've always had a good experience with them.
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July 2023 by B. Ames
Highly recommend. Very knowledgeable and friendly staff. Well stocked inventory. Clean store. Went in with some concerns about potentially needing some additional foot support for daily activities (standing/walking/running). My feet and gait were analyzed using both technology and observation. I was presented with the analytical report and recommendations on options for addressing the issues. There was no pressure to buy. A very comfortable experience. I left feeling like my concerns were addressed. I will go again as the need arises.
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July 2023 by Michelle Aurora
Three years in a row I've come to fleet feet to get my scan done. Always get wonderful customer service and a shoe (tool) to take care of my body relieving pressure off my joints. Giving me what I need to tackle life and exercise.
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May 2023 by John Mandere
Lillian did a great job. The process was smooth and she was very knowledgeable. I will sue them for my shoe needs in the future.
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May 2023 by Brittany Banks
Excellent customer service from, I believe his name was Trevor. He scanned my feet and I had no idea I put pressure on my left heel more than the rest of my foot. Showed me the recommendations for inserts. And then brought out 3 pairs of shoes of recommendations to try on. I may go back for inserts. But I found the shoes cheaper online else where.