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February 2024 by Hijack Pro
Place is amazing with great employees including Chris an Cherish!!!!!
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February 2024 by Bill Toney
A game I purchased they ended up not actually have in stock. Also the associate pretended not to notice the strong smell of feces from the area between the PlayStation and Switch sections. The carpets need shampooing or something, it’s disgusting.
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January 2024 by Duane Traylor
Great, friendly and helpful staff
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January 2024 by Michael Harrison
Great customer service. I would recommend anyone go there for their warranty needs.
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January 2024 by Lawrence McMahon
I’m not sure who the associate was that was working around 630pm Dec 27 2023 but I tried to use my warranty on a Nintendo switch pro remote. He said that “ he couldn’t honor my warranty, that the policy has changed, and the computer has the final say.” He went on to tell me that I should contact customer service” so that is what I did. Customer service told me that all warranty matters are handled in the store, that there wasn’t anything they could do on their end, and that the store should honor my warranty. What’s the purpose of buying a warranty if I can’t use it?
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November 2023 by Steven Mulnix
Bought 2 ps5’s brand new and extended warranty on both and everything I bought both ps5 controllers had issues and they didn’t want to honor the warranty and then had to take back my sonsconsole and they said they can only give me a used console for the warranty even though that was never told to me when they sold me the extended warranty the guy told me it’s just business like he owns the place or something and no that’s not just business that’s bad business if I bought a brand new ps5 and the extended warranty I should get a new ps5 if the brand new one is having issues within the time frame of the warranty they act all friendly when selling the warranty but act really rude when it comes to honoring the warranty went in with my son and right away the employee has an attitude like we did something wrong and it’s always the same guy it’s like there trained to not honor the warranty that they upsale you on for everything this makes me never want to buy another product from GameStop again Walmart does a better job and the should tell you something and you would think after spending thousands of dollars they would act like they cared just a little bit that your stuff isn’t working properly they just want to act like it’s no big deal worst experience ever and I would really like to get ahold of corporate about this issue I am so disappointed with the way this store is doing business
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November 2023 by Travis J.
I've been going to this GameStop for well over a decade and somehow it always seems to attract the best employees. everyone loves talking about games and are extremely helpful when you're looking for something fun to play. Never had a bad experience in this store.
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October 2023 by Jay Sherman
GaneStop got my money refunded FAST when I got a defective Xbox One in the mail. When November rolls around, I’ll shop in-store at one of the Spokane stores, like North-town or the South Hill.
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April 2023 by DomiAm __
Don't go to trade your things for cash here before 2pm they won't accept it. If you arent prepared to be open fully, Don't be open. Trading is advertised in every window with no stipulations.
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April 2023 by Heather a
Open late.friendly staff. Knowledgeable Staff. Would definitely go to this Location again.
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March 2023 by Fo Rodgers
Has no info about an order, and is clueless about refunds, etc. What DO you know?!
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November 2022 by Cole Streeter
Cooperative and thoughtful, I've even tried "pick your own life path" in my current real life, and my guy is a level 10 right now. Thanks cherish! #6 ps5 guy.
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November 2022 by Travis Johnson (StAlphonzo)
Great staff, love these guys.
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October 2022 by Chris Clark
The staff here were friendly and knowledgeable. I would recommend this location to fellow gamers!
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August 2022 by Luis Haro
Lot of great memories here. Workers are nice too.
