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March 2024 by Amy Coller
I went with a friend. My friend did his taxes they said need pay lot money on income taxes. Holy cow. My friend went to Liberty got a second input. They said my friend don't have pay. The tax person say h and r block don't know what doing what right buttons to push. They like scamm poeple out money. When they have money come back. The tax person help my friend was rude nasty . Even on cell phone talking to kid . When she was helping my friend un called for.
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March 2024 by Leander Robinson
They all work hard to see that you are happy and taken care of.
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February 2024 by Cheri Palmer
H&R Block was great!
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February 2024 by Sheldon McArthur
I usually go through them to do my taxes. Their systems were a bit slow and was a bit difficult to get my taxes started right away but the team was helpful and as efficient as they could be
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February 2024 by Opal McClure
I really like filing through H&R Block, but I feel like they should come down on their filing fee's a little bit.
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August 2023 by sasan heidari
They filed my parents taxes as single instead of married and right now I have to do bunch of stuff for IRS to fix it. This people don’t know anything all BS. Nothing else
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July 2023 by Ben Uphus
Charged me double what I was quoted for my taxes, then told me I was SOL when I called to fix the issue. Money hungry thieves
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May 2023 by Alsinia Kennedy
It went very well....in and out quickly!
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April 2023 by Kelly King
Fast, friendly, and knowledgeable! Karen was amazing! Thank you for making my experience so seamless and even enjoyable!
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March 2023 by Jon Morgan
Mr. Liu did a great job in helping me file my taxes!
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March 2023 by River Stratton
They tuck 35$ for something I don't qualify for and have not returned it like they said they wood and there referral program is fake I refused two people this year and neither party got the referrals banifts so false advertisment .the guy how did my taxes said he has done taxes for 5 year but still can't figure out mine seem like it was a lie or he just sucked at his job never tall any one to go there again and if I'm asked will tall them to go any we're else
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March 2023 by Moses Vaughn
Very quick I was a walk in and got tended to quickly and received the max amount refund I could have. Thank you guys.
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March 2023 by Sharon Peterson
Oiylpima was very professional and helped us out immensely. Thank you again@
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March 2023 by Jamie M.
So this place has been an utter nightmare but I had 2 different people. Take care of my taxes the 1st one who did couldn't do it in a complete day. But lied to me and said that I can come in tomorrow and sign turns out. My taxes weren't even done. Then because my taxes were missing a form and submitted my federal tax return got originally denied. And in being denied pathward the bank who does the loans refuses any second look as to what happened. Now I address to everyone to make this right because I was already working up against a fourteen day Pay or vacate notice. So getting a loan on my taxes was pretty important. Since they Botched my taxes that got me denied the opportunity for a loan I ultimately went through eviction. Now everyone at H and R block twittled their thumbs and did absolutely nothing. Then I was told that I can get a refund for the services that were not rendered properly only to find out that they're gonna go ahead and process and deny me a refund for said services. Which I'm still waiting for them to make right. So then they take their money from the guy who got evicted because they couldn't do their job right they told me That because I needed a certain form. That form is one of the few exceptions to going ahead with charging me for their service. That form Is why I was denied and they were gonna go ahead and deny me the refund that they had promised me. So not only thanks to H and R block did I lose my home but I also got five hundred and fifty dollars in ridiculous fees and services that weren't taken care of i'm not happy I never got my money and I still lost my home because these f****** idiots. Never again will I ever use the service by any of them in any way she performed? I don't care if there's a last tax processors on Earth. I'll do it myself I'm OK with audits. I made it through the last one just fine without their help The stores manager wasn't idiot The people that worked on my taxes were even stupider because they Never caught the air nor did the system that they use error. I called to talk to the district manager who also twittled their thumbs. I called the talk to the bank who you can't talk to an actual person. I did all the work. You just get stuck with an automated system. Working with H and R block has been a sheer and utter Nightmare that I will never forget and I won't to the day I die. I will forever and always continue to bad mouth them. When you tell me you're gonna refund me for your services. You should probably follow through with that instead of coming back and saying oh no no. We were not gonna go ahead and give you the refund because of this paperwork that was our error that just sounds stupid. You made me a promise you should stick with it. Also in calling corporate the 1st couple of times not once did they get any kind of a resolution for me or escalate any kind of an issue it wasnt only until my fourth phone call is when someone escalated this issue.
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February 2023 by Craig Taasevigen
Disappointed is the best response. My wife & I have been loyal customers for over 25 years. At our yearly visits, we routinely make appointments for the following year. This year, H&R failed to call and confirm our appointment. So my wife called four days in advance to verify our appointment & received a confirmation. However, upon arrival, we were told that we did not have an appointment! It's all very upsetting when considering we drive an hour to get here & lost our long-time friend (Kimm Jeffries). Bottom line, this regularly positive experience now has a negative tone that could've been avoided. Craig & Kim T.
