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February 2024 by Amanda Hartig
Been going to them for years now. Always a pleasant time. The people are nice and easy to work with. They explain everything thoroughly and always asking if I have any questions.
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February 2024 by Kyle Montgomery
Loved the accountant she was fast, efficient and professional even with a language barrier at the beginning
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February 2024 by michele
been going to the same person for years
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April 2023 by joe Potato
Awesome
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April 2023 by Marjorie S.
Beware! No 'upfront pricing' like the sign in the lobby said. Never told me what it was going to cost. Not once. I also had to ask if it was going to cost extra when she asked if I wanted audit protection. Anyways, I went here for basic taxes, only thing different this year, I was filing jointly and adding a child. Husband and I had an appointment at 6pm & we left at 6:26p thinking I'd finish it at home since I had to scan in one more document. Total cost for 26 min = $180. But I HAD to return because the pin they gave me to direct me to my account didn't work nor did the link they sent me threw text. So, Upon returning at 6:57p to scan in one document and finalize we were out the door by 7:05pm. Was charged $45 more to total $225 for that. So $45 for 8 extra minutes. Wow, what a rip off. Never going back ever!!I usually do my own taxes. Since last time I went it was $60, I thought it was going to be around the same. $225 for 34 min total help time & I was told to scan in all my documents with my phone, the only thing the preparer did was type in a small amount of basic information. Lesson learned.Do your own taxes. No reason for a preparer unless you have an unusual situation. Don't go here.
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March 2023 by Scott Moon
I've gone here for a couple years now- they are friendly, knowledgeable, and hard-working. The business is nice and clean.
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March 2023 by Theresa Ann Osterhaus
Very nice, friendly and professional reps
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February 2023 by J Aguilar
Excellent customer service very professional and was there to answer any questions or doubts highly recommend H&R
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April 2022 by Carolyn Lemke
The kind, courteous, respectful, professional, and quick service provided to me by my H&R Block tax pro made my day. Thank you.
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March 2022 by Cody Peone
I set up an appointment at a specific location. I live in a rural area, so I had to arrange for a ride a week ahead of time, seeing as I don't have a vehicle. I also arranged for a place to stay while I was in town, and the bus took an hour and a half to get to town. I set all of this up just so I could do my taxes with H&R Block. I called H&R block to make sure that the location that I selected was open. The lady I spoke with on the phone, an H&R Block employee, confirmed that it was, indeed, open. When I got to the location where I set up my appointment, I discovered that the office was closed indefinitely. I wasted an entire day, and had to wait an extra week, because of the inaccuracy, and lack of, information. Nobody in H&R block seemed to be aware that the location was closed, no online resources implied that it was closed (not even Google; Google said it was open), and the appointment calendar in the H&R Block App set up and confirmed my appointment in spite of the location that I chose being closed. Had this not happened, I would have rated five stars.
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February 2022 by Sarah Curtis
The tax prep person I worked with was outstanding. I do not like tax season and I am always overly stressed. She made me feel so relaxed. It was quick and easy!
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February 2022 by Ilya Alekseev
Amazing customer service. This company has always provided me with max amount of my return!
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February 2022 by April Brown
I've always been with H&R since I have been filing taxes.
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April 2021 by Tabi Cyr
The lady was nice and funny. Very enjoyable.
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April 2021 by calvin stewart
No problems so far
