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April 2023 by Steve Crowley
Great gal to work with, and very knowledgeable.
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April 2023 by Ciara Partch
Kenneth at the division location is very nice and knowledgeable!
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March 2023 by Amanda Billings
Andrea at H&R Block is amazing!! I have been going to her for several years now. I trust her expertise. She is kind, caring, efficient, and works hard to help me each year. She creates a comfortable environment within the office. It is wonderful having someone I trust and feel comfortable with, helping me with my taxes. I would have never thought that I would actually look forward to tax season, but I am. I will continue to return each year. Thank you Andrea for being the best!
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May 2022 by James Machado
The Block has been doing it's thing for a long time. While no one is perfect, you have maintained your reputation. It is integrity, and fast professional service that brings me back.
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April 2022 by Miss Marci Petersen
It went as smooth as ice....not a single issue... it helped that I had all my paperwork I needed. The only thing I would suggest is better formal information between the customer and the company. I get that it gets sent off but from there, there is no other information available. Just that it's processing. A step by step informational on what "exactly" is going on would be beneficial to the customer. But I'll use them again, year after year
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April 2022 by Rich and Diana Good
Ken has done our taxes for a number of years. He is thorough, personable, explains new rules and concepts clearly, and has a good sense of humor. He has our trust and we look forward to seeing him again next year.
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April 2022 by Michelle Leinonen-Valdez
They were fast and very nice. I went in to get my card replaced and they were very busy and still were able to help me.
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March 2022 by Jackie Gust
I just got my taxes done and was told when I made my appointment it would be 80$ When I went in and it was all said and done he charged me double the price without even asking me or telling me before hand. He did two extra clicks on the computer and said he can reverse it but then I’d only get half of my return back and to pick which one I’d prefer. Tell me how these people are not scamming their clients? I’m so upset by this Hand R block is scamming and stealing from already hurting people. DO NOT GO HERE
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March 2022 by Sharell Neal
very poor customer service the expert refused to put in a tax exempt for me even after talking to the people who granted me the exempt. I felt like she was racist and just wasnt willing to help me maximize my return
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March 2022 by Iron Sax
The process was very easy, and they gave me good description of my Tax Return report.
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March 2022 by Jackie G.
I just got my taxes done and was told when I made my appointment it would be 80$ When I went in and it was all said and done he charged me double the price without even asking me or telling me before hand. He did two extra clicks on the computer and said he can reverse it but then I'd only get half of my return back and to pick which one I'd prefer. Tell me how these people are not scamming their clients? I'm so upset by this Hand R block is scamming and stealing from already hurting people. DO NOT GO HERE
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February 2022 by Leonard Jenkins
I dropped off my tax paperworkOn January 23rd was told it would be done in 48 hours and they would call for me to come in to review I didn't hear from to them so called 28th just to find out they don't answer the phone you must leave a message so I left message it wasn't until January 2rd they called me back to tell me my taxes wasn't done yet they made appointment with me for January 4th at 11 am I told them I have to work that day at 1 pm said no problem it's just to sign the paperwork January 4th at 9 AM they call and want to move my appointment to 2 I reminded her that I had to workShe made up everything under the sun on why they couldn't do my appointment even said she didn't have my tax paperworkI told her I wanted to speak to a manager she stated she was one of the office managerI asked to have a different manager to call meShe said she would give her a message to do thatI'm still waiting for that call
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February 2022 by Jeni Baldwin
I always receive Wonderful help. Marsha Fairbanks did my taxes this year. She was fast, precise, hard working and friendly. The lady at the front desk cared about my business and getting answers to my questions.
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February 2022 by Sica Digiacomo
Oliymia, rushed my taxes. I believe i found 2 errors that would have increased my refund. This was the only year i didnt a advance, and i am not sure why. On all the estimate calulators i used before i came in my refund should have been 2000 bigger. I had to pay 270 dollars for this service and she messed them up
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June 2021 by tracy sands
Easy quick and my prepare was super informative and helpful. This is the 2nd year I have worked with her couldn't be more happy with the service she provided!
