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February 2024 by Moody Herring
Been with them a few yrs. now,no problems.
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September 2023 by Summer Fitch
Coleson ahrendt is amazing I love this place!!
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September 2023 by Corie McDaniel
The Christmas services okay The guy was very knowledgeable help me quickly and didn't have any reservations about looking things up for me
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September 2023 by Kellie Vazquez
My neighborhood Metro PCS did not have what I needed so I begrudgingly went to this location as they did. I was actually extremely impressed by this place and the products that they did have. The biggest thing was the store representative Coleson who went above and beyond to help me out. He was extremely pleasant and very helpful. I will be back to this location for my cellphone needs.
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September 2023 by its_aarin
This place is not helpful and not worth your time to go down here the workers are not help full and they will not help you out and the manger that help me did not do a good job with customer support experiences that I ever had and I was a new customer that need my bill fix and he did not help at all he told me to call customer Care and they can help me but customer Care told me that they can’t help me. I had to go to the. Store to get a pin
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July 2023 by Tallon “Lunchboxxx” Miller
No music, no atmosphere, just stuck in a robotic environment. The employee was very knowledgeable, and helpful, but oozing zero energy, I did get everything done that I needed help with.Hey metro, maybe let the employees listen to music, they'd probably be a tad happier.
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March 2023 by Logan Beck
Came in handy when I needed to buy replacement chargers for sure the guy and the girl who sold to me both times were super understanding and very polite. Will come back again
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November 2022 by SC Q (Q)
7 days ago, 3:50 PM Oct 6th?There was an incident at the T-Mobile store in the Spokane bus Plaza today. A lady lost her phone and tried to get help from the young man working there. He wasn't much help and the woman was upset about losing her phone.Apparently there were some words exchanged between the two and he was extremely rude to her leaving her crying. Apparently this is all on video according to him. After she left he and the girl working there were laughing at her. And when I poked my head in and asked if he was laughing at her he said he was.This lady has been your customer for a year and does not deserve to be treated in such a manner. I too have been a customer and was also treated extremely disrespectfully. This young man needs to be fired and you can find someone more suited to serve the public. See included photo of offensive employee.
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November 2022 by Stephen Q (Q)
7 days ago, 3:50 PM Oct 6th?There was an incident at the T-Mobile store in the Spokane bus Plaza today. A lady lost her phone and tried to get help from the young man working there. He wasn't much help and the woman was upset about losing her phone.Apparently there were some words exchanged between the two and he was extremely rude to her leaving her crying. Apparently this is all on video according to him. After she left he and the girl working there were laughing at her. And when I poked my head in and asked if he was laughing at her he said he was.This lady has been your customer for a year and does not deserve to be treated in such a manner. I too have been a customer and was also treated extremely disrespectfully. This young man needs to be fired and you can find someone more suited to serve the public. See included photo of offensive employee.
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August 2022 by michael gutierrez
Highly recommend this metro store ! Was in and out real quick !! Shout out to Quentin for recommending the charger for my phone charges super quick !
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August 2022 by Cynthia Eaton
I like to see their deals they r. Sumxz lil understaffed n there's no store actual owner/manager closely present.overall I like them
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August 2022 by Mr Michael Ray Anderson
Quintin just helped me fix my phone and was very nice. Reccomeend
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February 2022 by Tony Sims
In the spirit of Huey Long and the Common Man black or white brown or Yellow as long as he loves America and is a true American that's who we want as our next mayor someone who is with the people like Mike Love
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December 2021 by William Cafolla (ŧɧɛ ɯıʑąřɖ)
Downtown location at the bus plaza, nobody in at 10:10 am when they open at 10:00 ( this has happened before) went in to upgrade and couldn't wait for them to open I did wait untill 10:15 and left not knowing when and if they were going to open, at lunch I went to the metro in the Valley at mission & pines, and they were great, they explained everything, took there time to listen to my needs & wants and ended up walking out with a new phone for my wife and one for me with 2 lines of unlimited service and the phones are nice, we got matching A-11's and we couldn't be happier. Going back to the downtown location, my only other time in there the employees were not knowledgeable at all and the store manager was rude.
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October 2021 by S T
I wanna thank ANDREA & SHANEELLE from the downtown location at the bus plaza for the amazing job they did helping me and fixing my phone issue..Im still smiling from ear to ear...MetroPCS has a customer for life...Keep up the great service ladies
