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February 2024 by Ellen Schroff
Quick in and out. Way too much stuff.
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January 2024 by Kal B.
Summers Ona's groomer and even though we moved pretty far away we still make the trips to go have Summer groom Ona because otherwise I'd get an earful from Ona, lol. When I say "wanna go see Summer and get a bath", Ona's reaction is priceless and when we arrive even though Ona is small she gets on her hind legs dancing and pushes the swing door open to get to Ms. summer. Ona also loves all the other ladies in the salon as well. XOXO
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January 2024 by Mariana Ensley
Great location and the customer service is always fantastic. The groomers are also friendly and take great care of my dog
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January 2024 by Elizabeth Escalante
It's a good place for toys, treats and leash accessories.
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January 2024 by Jan Olson
I was looking for a cat food/treat that didn't have chicken in it. Not disappointed! PetSmart has a good selection of limited ingredient foods for cats - Thanks!
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January 2024 by Brenda Luiten
Great pets and accessories at a great price. Super friendly staff, too.
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December 2023 by Rebeka Farnam
Well stocked but low variety but helpful enough employees.
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November 2023 by Cassie Davisson
I came in yesterday and was helped by an awesome cashier guy. He was knowledgeable about the products and services they offer for training. This store is very clean and organized. Only thing I would recommend is getting a larger area for the cats. They had three kittens in a cage together that came In together which is awesome that they chose to keep them together but they had them in the smaller size cages they have which was not ok at all. They had absolutely no room to move at all. True definition of a caged animal. Other then that i give this place a 41/2 * rating....
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July 2023 by Jan H.
I dropped my golden off at 115 and was called at 420 to come and get my dog. The groomer said they had to stop services because my dog was stressed. I picked him up and they had bathed him but he was still wet! I was quite surprised that 3 hours plus and the service had not been completed. He did not appear to be stressed and have never been called by a groomer with any concerns. He is groomed regularly and has been to many groomers in town. They have actually told me he is so cooperative and gentle. Needless to say. I was very disappointed and will not be back. I felt overpriced also. Quote before they started was 119.00. I have never paid that amount with all the groomers I have taken him to. Beware limited experienced groomer.
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July 2023 by James Clemens
It's the only store near me that sells "Science Diet" cat food. My cat went missing for 3 solid days but he wandered back in my life. I bought a collar and tag from Pet Smart (very pricey) and they engraved it for free. Of course, Cheeks my cat lost it in two days. Good store and I've bought everything for Cheeks since I've got him back in March of '23.
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May 2023 by Jay Dee
Review for PetSmart Dog Grooming on the South Hill:I am very pleased with the service and grooming that was done today on Cocoa, our 6 month old Chocolate Labradoodle puppy.The gals are so nice and my dog looks wonderful.They took their time and Cocoa was not traumatized at all.She is so soft and fluffy, and we can finally see her beautiful "doodle" face!I know she liked her groomer and all the other dogs there.Thanks very much, and I will be back about every 6 weeks!JDSouth Hill, Spokane
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May 2023 by Roberta Powell
They were great! I wanted a female calico (rare, hard to find). My wish was fulfilled when I met their one and only calico. Still haven't named her tho. Waiting for her to settle in and make this home.
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April 2023 by Shelby Richeson
I used to be terrified to to here if I ever got a pet be sure I heard awful things. But my locations have always been great. Everyone is extremely professional, they all communicate if there's something one may not know, they just do a great job. And their product selection is diverse and really not that expensive. I love my South hill location most of all. It's kinda out of my way, but I'd rather go there.
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April 2023 by Erin Holbrook
I found petsmart not only clean but the personal very helpful and friendly to say the least. I've started training my new service dog at petsmart for basic skills at the valley location and with all of the stores they do a wonderful job...Thank you for the care you put into all you do!
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April 2023 by Rocks “Rock” Corner
It's like they're warehouse workers who happen to also run the cashiers. Sometimes, rarely, you have someone who really tries to help and give good customer service.
