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March 2024 by P
There are great things about planet fitness and there are not great things about the whole planet fitness concept.2 top things I enjoy about it are :1. The concept/idea that everyone is welcome regardless of fitness level and body composition.2. The fact that I can use any planet fitness in the country at anytime as I travel a lot.The main thing I do not enjoy about planet fitness is more of a personal issue.Going back to the "everyone is welcome" concept.I 100% understand what gym-intimadtion is. I'm a mountain guide and a big part of my job is to provide the security and unbiased leadership and encouragement to my clients regardless of their abilities so that they can focus and accomplish their goals.I want to believe that this is the concept behind planet fitness' "lunk alarm" and signage.However, i feel that it is very sexist as all signs depict a man; grunting, dropping weights and drinking from a gallon jug all while wearing a "lifting" tank top.While I agree that, that image could be intimidating to some... It is not the normal clientele at PF."Gym bros" or "lunks" simply do not choose planet fitness to workout at.What I do see and often find offensive and sometimes intimidating (sometimes get an evil eye if anyone remotely glances their way) but often more just frustrating, than anything are the young Instagram women wearing hardly anything at the gym, taking over sections/machines and creating their little mean girls club.I see the same reaction from mostly other women ... It is often the reaction of intimidation and often "normal" women avoid the whole area where these IG "models " (most don't really workout at all) take over.Guys avoid it because we just don't want to hear it from them if we simply want to know when/if they're done with a machine.So, in conclusion. If you're going to stereotype a "lunk" and single men out, I believe that you should do the same for the half naked IG club of mean girls intimidating the clubs by taking over sections and hindering others' workouts.Thank you.
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March 2024 by Carlos Castiblanco
Hip abduction machines don’t function in all setting.
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October 2023 by Manny Gomez
First update. Thank you, planet fitness owner. Plus one star ⭐ for a quick response. You asked if I shared with the facility manager. I asked the attendant how I could share my comments with management. She told me that she had put it ticket in for the lack of CNN channel and lack of volume on the other CNN channel. The answer is no, I do not know how to share a comment with management. I will be happy to and of course I will update my review at that time.MannyToday's experience was less then stellar. I usually leave five stars for everything I rate. Please see my notes There was no CNN on the main bank of TVs. The volume did not work on the secondary bank of TVs. Minus 1 star. This is important to me. I got little, very little help from the staff. She wouldn't even agree to report the TV problem. Her point was that Somebody else comes to set up the TVs. After she didn't answer my question as to whether she would report it, I asked directly. Will you report it or not? She agreed to report it. Minus 0 points anyone can have a bad day or a bad attitude so what! It was very difficult to sign up for the hydro massage. I had to scan my card five times, she asked me to keep it out cuz I had to scan it again. She asked multiple times if I had a black card, clearly I did since I was able to sign in. ? , I usually get great service. Today, not so much. Maybe next time. Minus one point on the difficulty hitting a hydro massage. That is also important to me.The massage chairs were off limits. Some equipment not working meh, report it. Lots of equipment not working combined with marginal service and an overall poor experience equals minus three points total. I hope someone is listening.
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October 2023 by Tony Williams
Every morning I walk into the gym, I get greeted by the most friendly smile and laugh from Sam behind the desk.What a great employee to have who’s always cheerful and full of joy. If I only I could find/hire my own employees to be as wonderful as Sam!Sam, your laugher and smile every morning makes those around in this gym so much happier and brighter. Cheers to you Sam!Thank you for monitoring the handicap parking to help make those who need it feel welcome and encourage to come to the gym!!!
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October 2023 by Lee Wong
My brother and I have been going to Planet Fitness for a couple months. I have seen a significant change in how it operates and the cleanliness. Angel has been a great addition in that. She has been awesome! . Angel has been one of my favorites. She had a welcoming smile, greets us with enthusiasm and makes coming into the gym enjoyable. She’s a keeper!
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October 2023 by Tyler Calhoun
This specific gym charges a late fee after you already paid and canceled your members ship several months prior to today I have been out of town for the past 6months and could not deal with this as you HAVE TO COME IN TO CANCEL YOUR MEMBERSHIP. ALSO THIS MANAGER WAS INCREDIBLY DISRESPECTFUL BLAMING ME. for not paying saying I have a credit card never had a credit card in my entire 33years of existence. Where the gym itself is nice it is not consumer friendly neither is the company planet fitness. Theu want to steal your money and entrap you to having a line of cash flow for themselves. I will get my money back.
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October 2023 by Analesa Mason
Your employee Angel is a phenomenal member of your team! She is always so kind and welcoming. She goes out of her way to make sure I have everything I need. And she is always open to my questions!! I appreciate her so much.
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August 2023 by Jatarra Stacy
I love Planet Fitness. It’s a little far from my house but the price is 100% worth the drive and the staff is very friendly. It’s a well-kept gym so everything is always clean and ready to use !!
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August 2023 by William Bahl
False advertising for the $25 membership. The online ads make it sound like the bring a friend perk allows a person's friend or significant other equal access to everything in the fitness center. This is not accurate. A friend of the member has to go through a convoluted check in process by waiting for the member to send them an email. The friend accepts the invite and then the member open their app again to generate a QR code for the friend. The friend's QR code then has to be scanned by someone at the front desk in order for the friend to be able to stay. In addition friends don't have access to the massage chairs, only the member does. Planet Fitness needs to streamline the sign in process for friends and grant friends equal access to the fitness center's resources. This review is based on a one time visit to a Planet Fitness in Spokane, Washington after signing up for the premium membership for $24.99/month.
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August 2023 by Christy Erdman
I really wish that you would fix the machine that are broken. Also, walk around your gym more to control the boys that are there to impress the girls as they spend more time giggling. 3 teen boys in the 30 minute circuit for 10 minutes laughing not working out at all.
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August 2023 by Michael Zentgraf
Love this gym, the price is great for the amount of equipment and availability of 24/7 access. Much cleaner than our previous gym. My ONLY qualm is the lack of 45lb plates for the leg press and smith machines. If all machines are occupied the chance of one or more ppl not having enough weights becomes an issue.So I would humbly request more 45lb plates please! Thanks for hearing my feedback!
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July 2023 by Samantha Clark
I’ve been going to the downtown and valley locations for a few months now - I really love the intent behind these being gyms for every body. So far I have had minimal interaction with staff but they all seem nice. Check in is easy with the app, bathrooms and lockers have been clean and there’s always enough equipment for a good workout. I’m giving it four stars because I’d love more space for using free weights. There’s one corner with mirrors on the wall and it gets crowded fast in the evenings.
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July 2023 by Trisha Thompson
The girl at the front desk was extremely non-helpful and pretty rude . I asked her about my membership which I switched over from muv fitness back to planet fitness after about a year and a half. They were very friendly and very nice at the front Desk however back then now not so much, I’ve only been back a few days. I have already gotten a late fee on my account because apparently now their machines does like my account which a year and a half ago, I didn’t have that problem, only being back for less than a week and already having a late fee , and being told I need to open a whole new account just for planet fitness so that they can charge my card or be charged a late fee every month.. she told me to sit down and wait for a manager. I waited for 45 minutes and never got to see a manager so a membership is going to end up costing me almost $60 and I’ve only been back as a member for a couple of days.They are a scam…not to mention this was only supposed to be a dollar to sign up and I was charged the full price for July crazy..
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June 2023 by Mike Tochinskiy
Great staff. Good place to work out night or day. I had one bad experience, but they solved the situation well. The cleanliness of the facility is great when it's not packed.
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June 2023 by Levi Matthews
Overcrowded, run by people who know nothing about fitness and a plethora of cardio machines that get less action than a dementia patient with ED. Just shut up and lift the weights until you can afford a better gym or until the voices stop.Cheaper than an audible subscription but you get what you pay for ?
