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February 2024 by Kim Cronen
Horrible pharmacy. I called yesterday and they said I could pick up my prescription today. I checked online today and it wasn’t ready so I called them. They said they would get it ready and I could come pick it up. I arrange my whole day to make the trip to pick it up and now they tell me it can’t be filled until tomorrow. They are completely incompetent!
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January 2024 by Shanae Brown
Please do not visit the pharmacy they are very rude and unhelpful. I drive 10 minutes away to a different pharmacy when the are only 2 minutes away from me.
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December 2023 by Inessa Novitskiy
Used this pharmacy for years till now they need to get there stuff together got a bunch of new people in the pharmacy who put u on hold for 20 min then act as if it's your fault. Take a really long time, not helpful. Need new pharmacy I can trust
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December 2023 by Lindo
Pharmacy staff are quick and efficient. Will use again.
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September 2023 by terice DuPape-Lehman
Worst pharmacy I’ve ever used! Very very Rude staff, very slow, wouldn’t have prescriptions ready and would I have to come back multiple times.
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July 2023 by Nunya Business
Absolutely THE WORST pharmacy I’ve ever used. Every month I go to get my prescription and EVERY MONTH I end up having to go back multiple times to pick up a single prescription. Go somewhere else and save yourself the hassle. Completely incompetent
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July 2023 by Rose Bear
The pharmacy staff is unnecessarily rude. I arrived at 1:25 and was told I would have to come back because they close for lunch at 1:30. This isn’t the first time the pharmacy staff has been rude. It’s enough to change pharmacies to not have to deal with that person again.A month later…Today the same rude pharmacist was really nice and friendly. Thank you.
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April 2023 by Cece Fair
Horrible horrible customer service. They don’t really care about their job. Make sure to double check if they bill your insurance correctly, Even if you present the insurance card and asked, they mainly shrug and just say yea sure…
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February 2023 by Sammi Lou Porter
Lincoln heights rite aid is the best location. Very friendly staff both in the pharmacy and not
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December 2022 by William Mcpherson
Well I bought a loop repaid visa gift card here and I put 200 on it that same night the money disappeared and they will not reimburse me for the money nor will the gift card company maybe other cards work but do not buy the vanilla gift cards the customer service can't hardly speak English and when I got screwed over and talked to them they hung up on me
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November 2022 by Katie DeBill
Convenient and very friendly. Excellent pharmacy.
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October 2022 by Mandy Kenworthy
I have been coming to this pharmacy for years. Never had issues with the store itself or the staff. However, for the last year they have been closing the pharmacy 2-3 hours earlier than posted close time of 9pm. This messes with my med schedule and puts my body into withdrawl. What if I was diabetic? This needs to stop immediately!
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October 2022 by Kat Collins
The staff was professional, welcoming & knowledgeable. So glad I was able to smoothly transfer my prescriptions here!!
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May 2022 by Sean Coorough
I have been having problems using my OTC benefits at Wal-Mart. You go though the whole process to find out that 10 of the 13 items you ordered are out of stock. But Rite aid was a wonderful experience. I went to their OTC approved list online then went to the store and everything I needed was in two Isles and they had everything I needed in stock. If was a wonderful experience for me. Thank you Rite aid!!! You have oviously trained your staff well and their doing a fantastic job.
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February 2022 by Stacey Town
The cashier at the time of purchase said if the item I purchased didn't work I can return it even if it's open. When I went to return it, because it didn't work, the current cashier said, "I don't know how to do that. You will just have to come back later." This was after waiting a minute or two for her to get off her phone. ? Let's just say I probably won't go here again.
