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February 2024 by Patricia Freeman (Pat)
All staff, especially the gentleman in tech support, were professional, friendly, and supportive. He helped me, not only with my requested services on my desktop hard drive, purchasing technology, and arranging for checking out the hard drive, but also with a minor problem I was having with my laptop.This experience was like all my interactions at this Staples.
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February 2024 by Ellen McCarty
THE STORE IS VERYWELL LAYED OUT AND THE PRICES ARE WONDERFUL
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January 2024 by FlyingLP Ranch
Attendant was "curt" and not terribly "friendly." This was my first (1st) time picking up a "ship to store" order. When I didn't have everything he wanted to see "instantly ready," he could have said, "I see you need a few minutes to assemble the required documentation. I'll need to look at the text message saying your order is ready & take a peek at some picture ID. Why don't you flag me when you are ready? I'll be right over there..."Instead he waited for me very IMPATIENTLY watching me fumble with my phone and my wallet. Honestly, for the $5 I saved over having Amazon drop it at my doorstep, it wasn't worth the experience!
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January 2024 by stormy fisher
Rude. All the other places give you a paper receipt with a coupon. This place would not even give me a receipt. I will never return or shop at Staples on Division/Ruby again
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December 2023 by Gena Bradford
Excellent customer service. Prices are just right. Your customer service has saved me a lot of money over the years because their advice was so wonderful.
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December 2023 by Janelle Blair
Absolutely worst customer service I have ever gotten. Depending on what your purchase is depends on if you get assistance. I was told by staff that getting documents printed wasn't what was keeping their lights on.
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December 2023 by Jeffrey Maynard
I Was at store on division and ruby. This is the worst customer service ive ever received staff is rudy and disrespectful. I will never return to any staples location.
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December 2023 by Janelle B.
Worst customer service ever. I went in there to print off my nieces college exam finals that was time-sensitive and was told it would be a 15-20 minute wait when there was no customers in the building and tons of Staff just standing around. I went to try to print it off myself at one of the machines upset. Another staff member started talking to me saying they had other jobs and that printing off a couple documents for me wasn't keeping their lights on. The same staff member was trying to argue with me instead of walking away or leaving me alone. I have never been treated so poorly in a business before and I will never go back. And unfortunately this wasn't the first time I've had issues with this store I had sent out a package that was packed by a staff and was lost in the mail I did not get compensated for this and my package was never recovered.
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November 2023 by M. Louise Burns
Ordered some business cards here recently because the price was nice and the turnaround was fast enough for an upcoming show. The staff got the printing done faster than expected, the quality was as-expected, and best of all, the staff treated me well when I came in for the pickup. I was greeted at the door, my order was found immediately upon arrival at the counter (well organized I assume), and was offered to check the quality of the print (without being rushed) before approving the pickup.
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November 2023 by David Sanders
To the rude girl with fried, crispy, washed out snot colored hair with her roots showing, and hopefully your manager, I would rather deal with the headache and rip off that comes with owning a printer than spend another cent on office supplies or papers I need printed here.I needed one packet printed, a family member died the day before this visit and I have a lot of things to sort out in a short amount of time. It's usually my husband who handles the printing we need done here, but I was on my own today. I'm the only person in line in the printing area and there's a whopping two other people shopping around other parts of the store.I told the woman at the desk that I need to print a packet and she said "you should use the self service." with one of those :I faces and a gesture for me to buzz off, then walked away. Mid step I asked "Oh, okay, I cant do it here?" "You can but its cheaper and easier to do it yourself -frustrated sigh from her-", Which I don't believe for a second it was any cheaper and that doesn't make any sense in the first place."Okay, how do I do this? I've never done this before?" "Over there." was her fantastic explanation, another gesture for me to get out of her face, and she walked away.First machine wasn't working, the second one isn't particularly user intuitive and she wasn't available to answer any questions (there were no other employees around to help either, aside from across the store at the checkout) because she was standing in the back of the printing center with her back to me, on her phone (not a hand held device for inventory or online orders, I work retail too. I know what a phone looks like.) so I quite clearly was not welcome to ask for assistance.I'm grieving, I have a ton of things to deal with, I'm having a hard time thinking straight, and I needed two seconds for someone to walk me through how to use the printer or, wild idea, do it for me in your god d*mn printing center, perhaps?$4 for a packet of paperwork and I got out of there. It would have cost absolutely nothing to help me, or at the very least be polite at the bare minimum, or answer a single question instead of just shrugging and gesturing like an ape. Use grapeseed oil or something for your hair and therapy for your personality.
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November 2023 by Deb Moore
Friendly, knowledgeable customer service. Good variety of the type of products I was looking for. My office is now totally organized!
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October 2023 by Rose G.
Good god, Richard is moody. I understand I came in at the last minute, but my man was so rude, wish I had went elsewhere. This is my last time here. Yuck...
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October 2023 by Marc Ellis
Great prices, assistance, knowledge, and help loading too!
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October 2023 by Eric F
Definitely a friendly and helpful staff. I can find what i need for my office and they provide additional services such as shipping and passport services.
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October 2023 by Mary Ruel
I love the people at my Staples, everyone is extremely friendly and very helpful.
