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December 2023 by Ann Bettcher
Very friendly, helpful.
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November 2022 by Ron Doherty
The manager approached me in the public right if way in front of their business and was completely rude and unprofessional, threatening to steal a $95 legally placed business sign. He became verbally abusive, causing us to leave and file a police report for harassment
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June 2021 by Armando Rivera
Absolutely terrible experience. The employee was late when we were there to rent the truck in the morning. He showed up 5 minutes late. I believe his name was Ryan. We rented us a 20 ft. Uhaul truck and over charged us at $359.00 for 2 days. My card was charged right away which I was not happy about. When we finally got the truck, it was filled with trash, coffee cups, plastic straws, paperbags and it smelled of beer and urine. The steering wheel was sticky, the seat was sticky and just about everything on the dashboard was covered in something greasy and sticky. I felt very unsanitary in there. I also noticed that there was only a half-tank of gas. Ryan the employee told me to take a picture of it so I can prove where it was filled up to. Rather than coming over to look at it. When I returned the truck, I was charged even more money on my card and I accidentally filled thr tank up all the way and did not get reimbursed for it. Instead I got charged more. This place is unreal and the trucks are absolutely disgusting. You would be better off at any other Uhaul in town I'm sure. Just pay attention to the reviews.
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July 2019 by Christine Slider
The employees are GREAT, but it is the busiest Uhaul around being in the middle of downtown so the wait is long and it is dirty. Convenient, but there are lots of others to choose from.
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July 2017 by Joe M.
Scheduling a vehicle with u-haul is a joke. I scheduled a vehicle at a location near my home just like the web site allows. Today I get the call to confirm pickup at a location across town! I ask why I can't pickup the truck at the location requested,.."oh, that location has no inventory, never has, never will. Your reservation is only guaranteed for a vehicle within a 50 mile radius.". Don't waste your time with uhaul, go with Ryder or Penske truck rental.
