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March 2023 by Tom Doerfler
They had my order ready when I arrived
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September 2021 by Megatron Supreme
Uhaul likes to steal people's money and their time! Somebody shut down these thieves please
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August 2021 by Jesse Powie
Uhaul likes to steal people's money and their time! Somebody shut down these thieves please
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January 2020 by bhonshell37
Easy to deal with people. Not an easy lot to maneuver a trailer in
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September 2019 by Jackie Mowery
Had large truck I needed on short notice.
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January 2019 by Nicholas Logan
Friendly staff
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November 2017 by Day Graham
Worst experience ever!!!! They kept changing the time of our truck pick up time and did not even have the truck we reserved. We traveled from out of town to get the truck and they didn't even have it at our scheduled time.
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October 2016 by Space Ghost
I wish I could rate less than 1 star. I also wish I could afford an attorney.... I rented a car trailer from the Valley location to tow my 02 cavalier with my 1996 f250 power stroke. I picked the trailer up in my 89 suburban, which they actually arent supposed to let me do. I was very upfront about my plans but they still rented to me anyway. So this right off the bat shows massive disregard for company policy. I pulled up to have the trailer attached, again being very up front about my intentions but the attendedant seem to not really care about my plans. I talked with her for a bit while we got the trailer in order. This is when she eluded to me that they fired some maintenance people due to poor repairs that caused $20k worth of damage to a customers vehicle. I hit the road after loading up, everything seemed OK. We got over the mountain pass and started our decent when I began to smell that tell tale brake burning smell. I pulled over to find my brakes SMOKING while the trailer's brakes where cold. Uhaul said it is my truck and the trailer worked fine. They also said the trailer was repaired in Las Vegas and I was the only one who's rented it since. I say that is B******* as I tow a 10k lb 5th wheel over that very same pass 4 times a year and NEVER had a problem, and furthermore if I was the only one who rented it HOW THE HELL DID IT GET FROM VEGAS TO SPOKANE VALLEY!!!! My truck's brakes are shot, my rotors are warped and shakes violently when stopping. Uhaul refuses to pay for the damages done because of their faulty equipment. Rent from these scumbags at your own risk and definitely have an attorney in your back pocket if you decide to.
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May 2016 by Tia Teuben
If I could give zero I would. We went to get our moving truck today and apparently no one entered our info and the told us they could do nothing for us.
