July 2023 by Sonya Shaw
Great customer service when I don't understand something! Thanks for understanding when I am not clear on what I am reading!!!!
January 2023 by Stoney Patton Sr
I have always found the tellers hereVery pleasant and helpful
November 2022 by Brooke N.
Terrible customer service. They don’t give accurate information and don’t actually want to help new customers. Was lied to about how long my check would be held for multiple times in branch and from the call center. Will never bank here again!
October 2022 by albertayars
Bank branch is closed… only an ATM
February 2022 by Miguel Angel Tamburini
It’s 2:47pm and you guys are already closed… schedule says you guys close at 3:00pm, on line says the same… what’s up with that guys? :(
March 2021 by Fred Meyers
I was looking into an SBA loan and Bob Niles was beyond helpful. Answered all questions in a timely manner and maintained a very professional experience. Would highly recommend Bob if you have any SBA related questions. Thank you so much AAA+++
March 2021 by Cole Casarez
I can't and won't say much on US Bank themselves, but I will give a BIG thank you to Caitlin S, the Social Media Ambassador of US Bank (⭐⭐⭐⭐⭐). She was extremely helpful, very kind, validated and actually addressed our concerns, and went out of her way to look for solutions to get my wife's money back. Thank you very much, Caitlin. Hopefully this gets resolved soon.
March 2021 by Scott Miller
Unfortunately time and time again there is just poor customer service at this location.
May 2020 by Nancy Harshman
The worst bank by far that I have ever delt with. I started my mortgage refinance in December. It is still not complete in April. I had a young man begin my refinace and it was a CLUSTER from the beginning. Absolutely no organization or communication. I have called the bank many times through this process and nobody knows whats going on. I will get my mortgage paid off and never use this bank again.
March 2020 by L T.
We Love the downtown US bank . Samuel is my husbands go to guy . They have helped us so many times it is a bit embarrassing . We love the people of Spokane and appreciate everything .
March 2020 by selwyn rodejo
poor customer service! There wasnt a lot of people in but the guy that was supposed to help wotj new accounts choose to help the teller instead! He saw that i was waiting but he helped 3 more before me! he obviously didnt care!
February 2020 by Samuel Milne
Wish I could give it zero stars. If I was as bad at my job as these people are I would have been fired long ago. I’m sure some anonymous representative of the branch will reply to this review with some fake apology but that will do nothing to fix the total incompetence of the employees at this branch and their lack of respect for my time or money. THUMBS DOWN ?
January 2020 by BONDit
Good and friendly people work there ?
December 2019 by Serenity G.
My least favorite US Bank Branch. Extremely unhelpful staff. Continuously disappointed with USBank in general.
December 2019 by DAN Garage
Good and friendly people work there
