-
January 2024 by J.B.G. 2
Very Professional branch members !! Always a pleasure doing my banking here.
-
January 2024 by Kelly Deasy
There was only one guy working there and a customer at counter chatting with him while there was 3 people in line not happy to be waiting so I ended up leaving to go to another branch. Also Drive though or ATM wasn’t open either. Where did everyone hide?
-
December 2023 by Daniel Jackson
Friendly staff reliable goes beyond their duties
-
November 2023 by George
I gave Jason at the N Division branch $250 to open a savings account on 09/01/23, received an acknowledgement the same day and as of 10/18 no savings account has been opened and they won't return my money.Been lied to by numerous reps and filed complaints with the CFPB in D.C. and the Office of the Comptroller.My deposit was stolen so today moving to Spokane Teachers Credit Union
-
July 2023 by Sonya Shaw
Great customer service when I don't understand something! Thanks for understanding when I am not clear on what I am reading!!!!
-
February 2023 by Kenneth Jadin IV
Good service
-
January 2023 by Stoney Patton Sr
I have always found the tellers hereVery pleasant and helpful
-
November 2022 by Brooke N.
Terrible customer service. They don’t give accurate information and don’t actually want to help new customers. Was lied to about how long my check would be held for multiple times in branch and from the call center. Will never bank here again!
-
October 2022 by albertayars
Bank branch is closed… only an ATM
-
February 2022 by Miguel Angel Tamburini
It’s 2:47pm and you guys are already closed… schedule says you guys close at 3:00pm, on line says the same… what’s up with that guys? :(
-
March 2021 by Fred Meyers
I was looking into an SBA loan and Bob Niles was beyond helpful. Answered all questions in a timely manner and maintained a very professional experience. Would highly recommend Bob if you have any SBA related questions. Thank you so much AAA+++
-
March 2021 by Cole Casarez
I can't and won't say much on US Bank themselves, but I will give a BIG thank you to Caitlin S, the Social Media Ambassador of US Bank (⭐⭐⭐⭐⭐). She was extremely helpful, very kind, validated and actually addressed our concerns, and went out of her way to look for solutions to get my wife's money back. Thank you very much, Caitlin. Hopefully this gets resolved soon.
-
March 2021 by Scott Miller
Unfortunately time and time again there is just poor customer service at this location.
-
May 2020 by Nancy Harshman
The worst bank by far that I have ever delt with. I started my mortgage refinance in December. It is still not complete in April. I had a young man begin my refinace and it was a CLUSTER from the beginning. Absolutely no organization or communication. I have called the bank many times through this process and nobody knows whats going on. I will get my mortgage paid off and never use this bank again.
-
March 2020 by L T.
We Love the downtown US bank . Samuel is my husbands go to guy . They have helped us so many times it is a bit embarrassing . We love the people of Spokane and appreciate everything .
