-
December 2023 by Austin Lunsford
Terrible experience. Deleted everything off my old phone only to find out I wasn’t eligible for upgrade and owed an extra $300. Very aggressive about getting a five star rating downloaded an app on my phone and made sure they saw me rate 5 stars.
-
November 2023 by Becca Yoder
We drive all the way from the valley to this particular store because we have only had good experiences. Nathan, in particular, has been extremely helpful, prompt, and kind to everyone in my family that comes in.
-
November 2023 by Jan Anderson
I can't say enough about the fantastic customer service here. Not only are they professional, but also make you feel very welcomed and appreciated. Brandon took exceptional care of me from the first visit where I had to replace my phone to the second visit of switching my phone to the replacement. Exceptional customer service. I would also like to add that the other employee Nathan was just as personable in interacting with me. Both employees are extremely knowledgeable in their jobs, and I definitely will make this the Verizon store to go to. I hope they both will remain here along time.
-
November 2023 by Lisa Radich
Nate T was very welcoming when I called and told me they would be happy to help me at the store with all of my phone issues. Nathan G assisted me in store and was extremely helpful, he went above and beyond. Nate T also answered some questions. Both were very accommodating. I had the best customer service experience with Verizon I have ever had to date. I will return to this location for assistance for certain.
-
October 2023 by nancy robinson
Sara was Great, knew her job and troubleshooting skills were swesome
-
October 2023 by Marcus Roeder
Nathan was a lot of help, and a pleasure to work with. He is the reason this is my go to Verizon store
-
September 2023 by Leann Silapan
Got my phone upgraded and the customer service was phenomenal! The team was helpful helping me out with my bill and helpful with answering my questions.
-
August 2023 by Johnny Chappell
I received an offer to upgrade my phone and chose this location because it’s close to my house. Lucky me it was staffed by a great associate named Nate G! They took great care of my upgrade and recommended a new plan that saved me a few bucks! Thanks Nate!
-
July 2023 by jeffrey freeman
My representative Judah was a great help. Customer service was immaculate.
-
July 2023 by Madi Nackos
Went in dreading the thought of getting a new phone and changing over carriers because of previous phone retail experiences, but Nathan was so helpful and amazing! Had a great experience, and he was so engaging and on top of things. Best phone retail experience I’ve had.
-
July 2023 by Dee
Excellent service! Nathan and Triston helped me so much. Very knowledgeable about all the questions I had about purchasing new phone.Thank you so much for all your help.
-
June 2023 by Kimberly Oconnor
Customer service from NATE G was exceptional!! He was very patient and helped me through every step of the purchase and set up process. Thanks Nate!!
-
June 2023 by Ryan Harrison
Nate G was exceptionally helpful through the process. 10/10 a true GOAT
-
May 2023 by Griffen Houk
I came in looking to see if I could get a tablet, left with 5 devices for a bargain! Jakob looked at our account and noticed we were eligible for free upgrades! He was the nicest most wholesome person I have ever dealt with in customer service. He went above and beyond to make sure we got everything we needed, with a smile on his face. Definitely coming back to this location every time! Thank you Jakob !!
-
May 2023 by Brianna Lasalle
Jakob was very helpful and friendly. He helped us get the best deals and promotions. Definitely the best customer service I’ve had at this store ever!
