-
February 2024 by Bill B.
I let them talk me into a Hisense tv and have never owned a bigger piece of crap inmy life
-
August 2023 by Karri Sherman
Great customer service. Scott was very knowledgeable and answered all of our questions. Competitive prices to Best Buy and better financing options. Check this place out before going to a big box store. So worth it!
-
August 2023 by jacob mathias
I had a great experience. The sales team was very helpful and the prices were competitive. The only reason for a 3 star is I provided my phone number and I started to get several spam calls a day right away. Do not give out you phone numbers.
-
August 2023 by Erin Gracyalny
I had a great experience here! I called ahead of going in to confirm a price on the TV that I was looking at, and it was on sale to match the pricing on Amazon. They also offer a $400-$500 credit to trade in your old TV, which is great. The manager, Andrew, was very friendly and helpful. He knew a lot about the TV and asked if I had all of the cords that I needed before I left. I would highly recommend Video Only if they have the TV model you're looking at for a great price!
-
June 2023 by Richard Engkraf
First retail location I have ever seen that did not have a single screen adjusted correctly. Couple that with their lack of knowledge and it becomes very easy to find a better retailer.
-
June 2023 by Aaron Sussell
I looked at smart televisions at Best Buy and had narrowed it down, but was still confused. I stopped at Video Only on my way home, and I'm very glad I did. The store sales manager was extremely knowledgable, and unlike BB could show me actual internet streaming and local cable signals for side-by-side comparison, rather than an enhanced store 4K feed. The person they used for delivery and installation was great, and I ended up saving $400 on my purchase compared to the same model at BB.
-
March 2023 by D. H.
Johnathan knew the products and was very helpful. Recommend this store. No pressure and helpful service.
-
March 2023 by Dennis Hammer
Did my research and found the exact same TVs Samsung and LG for the exact same price at BEST BUY and these are NEW BOX TVs not potentially last year's models or later or worse yet refurbished units.When they advertise to pay you up to $500 for your old TV you know they are refurbishing unitsI don't see any savings from what I'd pay at Walmart or best buy or online at Amazon and I can depend on the warranty.Remember folks you get what you pay for.If in fact you buy a older unit or refurbished TV and spend the same you can pay at a nation wide box store for a brand new TV why wouldn't you do that and have piece of mind knowing that what you spend your hard earned money on is more likely to last many years without trouble.If it sounds to good to be true it normally is.A good reputable business doesn't need to advertise many times a day on radio or TV or have sale gimmick ads they toute their success by word of mouth and not cheap tricks or commercials.
-
February 2023 by Sonia Harper
I enjoyed working with Andrew Norton in buying a 83” lg g2 and it is a superb oled tv. I really appreciated Stephen Hook the installer…who wall mounted the tv…excellent work done. Price was good as we purchased the tv in a promotional offer. Glad my wife picked the larger screen size!
-
January 2023 by Clint Buzzworth
Just purchased an 85" Samsung from them. The salesman was super helpful and not overbearing at all. They also had the best price compared to the big box guys and had the TV in stock. Next time I find myself wanting another TV I will be stopping here first.
-
January 2023 by James Clifford
Picked up a large TV that was prepaid. Visit was quick and professional. Service good
-
December 2022 by ZergKingKoopa
Everytime I buy a tv from them, they know what they are talking about. And the deals are better then anywhere else. Highly reccommend. It’s the only place me and my wife’s family buy tvs.
-
October 2022 by Deborah Harris
We had a great experience here. The sales person who helped us knew a lot about the TVs available and made sure we had what we needed without upselling us. The prices were very good. We would recommend this store to our friends and family.
-
September 2022 by marco vercamer
Large selection at a reasonable price. Very helpful and informative manager.
-
August 2022 by Joshua K.
Im not angry at the staff, but I feel like I paid the price for someone elses mistake. Went in and knew for a FACT I would qualify. Put down all my info and was shortly told after I was declined and that they did not know why.I sincerely believe they put my information in the system in wrong, because I know that wrong or missing information can cause me to be declined. I looked at every other reason why I would not have been accepted and none of the reasons correlated. Then 2 days later, I qualified elsewhere for a more expensive TV.But of course I am now stuck with a hard hit on my credit that I have to make up for.Definitely not happy with that and now Ill never go back to them even if I have 25k in cash, because even if I wanted to finance its too much of a risk with them, and because I already paid a price once and didnt get anything in return. Sorely disappointed.Maybe if I was offered some reparation i. The future when Im looking again, but other than that, Im good.
