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February 2024 by Autumn “Koi Pondering” Sims
I needed to make a deposit for a family member who was stranded out of town. I called the branch to ask if this was possible. The rep I got was so kind and patient, he listened to my story and helped me understand how to best help my family member. I was able to swing buy deposit it via the drive through and it was so fast and simple. I can't say how thankful I am to encounter such patients when I was so frazzled. The money got there and everything was so easy!
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January 2024 by Shana Kai
By far some of the best customer service I’ve experienced at any bank. Always helpful, work hard to accommodate and appreciate the positive attitude always. Great service, great tellers and managers, great location, parking ect. Thank you!
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July 2023 by Son of yeshua Parker
People close all ur accounts this place stopped excepting cash they are part of the world economic forum,they want to inslave you with digital money,, research the W.E.F.,,,my friend's and family are all closing their wells Fargo account and instead purchasing gold silver and property,, because any day now banks will steal everyone's accounts
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May 2023 by Deborah Brown
Parking is easy and close to the entrance. There is seldom a line of more than 1 or 2 personsThe staff is helpful, professional and friendly.
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March 2023 by Jarrett Labate
This place is a joke my mortgage got sold and they bought it and anytime I need to do any kind of servicing there 2 to 3 weeks out to do anything last time I tried to set up an auto pay and it took 3 hours I wish there was a way to move my mortgage to another bank without having to do a refinance do yourself a favor go to any other bank I'd recommend numerica 5 Mile across the street there's hardly ever a wait and the girls they're always willing to help you out
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February 2023 by Drake Parker
$7.50 fee to cash a wells fargo endorsed check that I can only cash at wells fargo. Ridiculous.
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September 2022 by rob clark
Brother has had a stroke tried to activate on the phone made me take my brother (STROKE VICTIM) Gethim all the way to the branch and they won't let him have his pin because his id is expired (Stroke victim) who can't stand in line and now can't buy food or his insulin if he can't get to his money and can't get his meds I'll try to find a way disability rights elder abuse and every agency that will listen
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May 2022 by Ada Schorr
Poor service…front door was left unlocked an hour earlier than they are supposed to open with no posted hours on the door and no one inside noticing a customer standing there.Awkward customer service and experiences. Won’t be banking with Wells Fargo much longer. maybe retrain on how to be explanatory, how to be friendly, and how to meet needs by offering services that provide convenience.Just lacking in all areas.
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April 2022 by Vigehi Onzere
I went to make a drive through check deposit on Saturday, April 2nd at 10:30 am and the man who served me dismissed me without asking and going through the proper procedures for depositing checks. He did not proceed with the service he was supposed to offer and I had to go back and come with my sister. When he noticed my presence and was asked a couple of questions by my sister, he then admitted he had left out proper procedures and apologized for it. In my own thinking, he racially discriminated me and didn’t do his job how he was supposed to do it. Whoever the man at the teller is, Wells Fargo, do your job and see to it that the tellers do what they need to do diligently and fairly.
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February 2022 by ubduck560
Wells Fargo really messed up my credit because they couldn’t figure out how to except a payment on a furniture account. In store sent me online or over the phone. Over the phone told me I had to do it in store. My account was set to autopay over a dozen times. After dealing with it for over a year I finally got someone to take payment in person and just decided to pay the account in full so I wouldn’t have to go through it all over again for any future payments after. I’ve never had any late payments in my life and now have several over an entire year as well as dropped my credit score basically 100 points. If you’re financing anything try other places like Wsecu, Stcu, or even Scyn. You will be much happier in the end
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November 2021 by Kaeli Welsh
Wonderful customer service and clean location!
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June 2021 by Mich Alva
Dont get a car loan from wells fargo. Paid them off and never sent me my title. Or dont want to admit they sent it to wrong address. Now i have to go through extra paperwork and hoops to get my title when it was their responsibility to send it in the first place. They never forgot to send the bills though. They are incompetent and unprofessional.
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March 2021 by Ricky Ricardo
I called to get information about a paycheck. I was bounced around four times to three different departments before I got to an automated system that could not help me and could not transfer me. I had been on the phone for 20 minutes... I won't waste my time again.
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November 2020 by David Bray
Be nice if a living, human actually answered the phone, instead of routing the caller through half a dozen recordings.
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September 2020 by BestVersionOfMe
Everytime I have to call Wells Fargo, it ruins my day. I believe if I were to go an start a bank myself, with no knowledge whatsoever, I could do a better job. I am embarrassed for the people I have to speak to on the phone, because incompetence is one of a kind. From being charged for my mortgage 3 time in a month to somehow not being able to take a payment at all, Wells Fargo can surely do it all!
