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March 2024 by Amery Jr
Great gym
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March 2024 by George Viena
Joined gym last year in May, stair machines are still broken, there’s only 2 that work, steam, dry sauna always dirty, outdated machines for work out, mens locker rooms are filthy including the showers. Facility is poorly managed, facilities always dirty and machines are not maintained properly. Only positive, open 24 hours.
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March 2024 by Mohammed Akeel
Terrible. Very dirty, people just dont care, they come out of showers wet and dry their clothes on the floor. Changing room is constantly wet and slippery, makes it very hard to change clothes. Gym staff dont bother to enforce any rules. Gym is overcrowded. Many complains about cleanliness level for years and management never cared because its keep getting worst.
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December 2023 by Damian Blanton
I was recently attacked at this facility. I was thrown to the ground and choked. The police came are currently working on the assault case. This gym has a complete lack of concern for the safety of its members. They lack sufficient cameras as well as only prioritizing profit over safety. They only had one employee working with at least 50, if not more, individuals working out at that time. There is an insane amount of drug use in and around the gym especially in the parking lot. The GM, Israel, has been extremely rude and in fact tried to say I had a hand in the altercation even though I said nothing to the person who attacked except No when he told me to give him the weights. I have never been so insulted when he tried to put some of the blame on me. I was literally tackled from behind and I did nothing but sprawl and prevent this individual from choking me. I never said anything to him except no and to get off of me. How dare this individual victim blame me because he was mad I had contacted the BBB? I did so because of the lack of concern. I have reached out to legal representation as well as opening an assault case against the individual who attacked. I strongly suggest going to a gym that actually cares for the safety of their members as well as a gym that has a clean facility machines that actual work instead of this this 24 hour fitness.
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December 2023 by Marcela B.
Open 24hrs- super sportBest gym in the Tacoma area.The manager is Friendly / helpful, so are the staff,
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December 2023 by kt herbert
The bathrooms are disgusting. Bloody feminine products sticking out of trash in stalls. No toilet paper or seat covers. The sink in the ladies room has been clogged for over a month which tells me nobody cleans the sinks. Love the equipment but the bathrooms are a health hazard. For how much you guys charge there's no excuse for it to be this disgusting.
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December 2023 by Julia Bang
Stuck here for a year. The gym isn’t clean. The yoga/athletic room never gets swept so you see dirt, dust and hair all along the sides.There are huge gnats around the hot tub and dead ones float in the hot tub, pool is cold, sauna room floor is disgusting, never go bare foot in either. I never go bare foot or stand in either the hot or wet sauna. Bathrooms need more frequent cleaning and shower stalls repaired. Cleanest room is probably the cycle room since it’s dark and you can’t see anything.Front desk are just hanging out.I paid for National/gold, how do you determine who has silver? I’m guessing you there’s no determination and they just go by the honor system. If that’s the case, what’s the point in getting gold if anyone can use the pool, hot tub and saunas?
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October 2023 by Jennifer “Jenna C” Tobar
Immaculate locker room. The pool has never been crowded when I went. Helpful staff. All the equipment is cleaned regularly, I’ve never had to deal with sweaty weights or leg presses. Best part is that this one is truly 24hrs. With my job, I can not always get to the gym by 8/9. My fav location when I’m done in Tacoma.
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October 2023 by Darrell Wilson
Front desk staff very rude and snarky when approached for 3 day pass. Wanted nothing to do with potential new members. Employee responded in a way where she just wanted me gone so she could continue to flirt with some guy while her back was towards the door and not doing her job properly. NOT MILITARY FRIENDLY in the slightest as DoD identification is not sufficient for their establishment. Retraining is definitely required to emphasize good customer service and relations.
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September 2023 by K GC
Probably the grossest gym I’ve joined, the women’s changing room is covered in body hair, the steam room stinks of mildew, and the equipment is outdated and many machines are out of order for long periods of time. One of the trainers also treats gym members who aren’t training with him like peasants rather than future or prospective clients.I truly hope the health department gets involved, this place is too unsanitary to be allowed to continue with it’s status quo.This gym also insists on collecting personal info to check in, either by finger print or app. I’m not paying a gym to track my personal health data on an app or take my fingerprint.Gave this place a shot and glad to say I will never go back. Planet fitness beats this place any day or time of the week.
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July 2023 by Mary Ihrke
I’m not sure why this gym is always so dirty and out of paper towels, hand sanitizer, etc. Is it possible to hire more people to actually clean this place, replace empty items and repair broken machines? It’s unsanitary especially in a place where people sweat, touch everything and can’t wipe down equipment. The wipes here must be from the 18th century they smell so bad. Also, I think the squat rack hogs should really be regulated.
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June 2023 by Stig Barker
Filthy facility and very little ‘gym etiquette’ to be seen from anyone. The location is pretty rough, but I knew that before signing up so that isn’t influencing the one star review, just something to consider. Working out here feels like walking into a high school cafeteria. It has honestly been an awful and cringy 8 month experience and I’m glad to finally leave. I have never disliked being at a gym until I signed up here. The only pro to me is their hours.
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June 2023 by Jeffrey E.
The 3 day pass has some unwritten restrictions on them, the front desk clerks, seem to be able to place restrictions on these passes. These places are a rip off!
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May 2023 by Rob Deblois
The only good thing about this gym is the hours! It’s the only gym open before 5 am in Tacoma! After reading all the previous reviews, it’s obvious that they don’t care about the cleanliness of the gym! I’ve emailed the club general manager and got no response! It is filthy! Showers have black mold, men’s locker room is absolutely disgusting! Overflowing trash, garbage on the floors! Nothing is wiped down at all! The pool and hot tub have green algae growing in them! The sauna always has trash in it and black mold growing! The steam room which just recently opened after being closed for months, smells like mold, and people constantly use oils in it which some people are deathly allergic to them! The gym machines are never cleaned! It’s not the members job to do their job of cleaning! The staff is constantly standing outside not even paying attention! They have been letting the homeless come in and shower! Not cool! The parking lot is now being overrun with homeless campers! And complaining to staff does nothing! Time to get the health department involved for the cleanliness issues!
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May 2023 by Love Koto
My bag and car keys was stolen inside the gym by the men’s locker room this theft is able to break my tsa lock unsure how., talked to the staff they able to pull up the footage but the thief is not even a member of the gym ? my question is how they got in? Lol and if they have some passes or something 24hrfit should able to pull up some personal information because why would you let someone in without their information ? anyhow lesson learned carry your bags anywhere you go. ? stay safeThat’s him btw who stole my belongings
