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December 2023 by Sandra
Folks who work there are friendly enough. I had to pay a deposit for a warranty repair on my mower, which I wasn't thrilled about, but did get that refunded. I like the more 'mom & pop' feel about the store, over big box home improvement stores.
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November 2023 by Isaac Walls
I had the best customer service experience shopping for some paint and other things here.The team here are absolutely phenomenal and very knowledgeable.
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October 2023 by sara skaro
I really like this hardware store, it's a little pricey, but the employees are great and have great customer service. way better than Home Depot
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September 2023 by Thomas McGraw
Always a pleasure! Friendliest hardware store I've ever had the pleasure of shopping at. See Todd back in the agriculture shoppe. He loves people and helping them get what they want and some. Also the gal at the front desk is real nice on the eyes. I'm just saying. Wished I had time to just chat it up with her for awhile.?
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September 2023 by max lenny
They're great spot for landscapers. The shops always busy but they've always been happy to help me try to fix my mower on my own.
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September 2023 by Stephanie Beisley
I wasn't actually in the store this day I got hung up at a red light long enough to Google thinks I was. Although I do like Ace they are exceptionally friendly and always have the best products, rather than having a ton of choices tricking you into thinking you're getting a good deal. Here they just have good quality items.
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August 2023 by Duane & Kay Reed
Once again I had an excellent shopping experience at AgriShop Tacoma Ace Hdwe. Mike and Nicole at the parts desk took the time to help me get the parts I needed for the repair of three long pole pruning saws and a pair of hand pruners that had lost its nut. They even helped me make the repairs! Nicole said she likes to solve a puzzling problem. They had sound advice as to how to keep the saws in good shape and how to bring a very old one back to working condition. Thankfully they had the parts I needed in stock. Excellent customer service!. I will be back if I ever have any further parts or new equipment needs.
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August 2023 by EDUB
If I could give 0 stars I would! Was told 5 weeks out took 9 just to find out the mechanic didn’t want to take on a job like this for my mower… complete waste of time and energy. I would not recommend this place for any repairs. Just terrible!!!
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August 2023 by Edward W.
Absolutely terrible lawn mower repair shop! Wanted 9 weeks of my time to find out they didn't want to work on my mower! Terrible customer service....
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June 2023 by Travis Pope
Always to go to hardware store, that helps you get projects done. I love that they have those hard to find items.
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June 2023 by Mark Renstrom
Extremely helpful, smiling employees....I thought I had crossed over the border into Canada because everyone was so friendly....and knowledgeable.
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June 2023 by Jul L.
I bought a battery powered lawn mower. They were great about teaching me how to use it and answering all my questions. The whole staff all seem very knowledgable, and all are very helpful.
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June 2023 by Dan Morrill
This is the place for bbq’s and lawn gear. I love these kinds of hardware stores because the have anything you need at fair prices. Super nice staff. Best hardware store in Tacoma
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June 2023 by Matt McAuley
My wife and I just bought a Blackstone from here and had it delivered and set up. There was an issue with the grill that rendered it unusable (could happen to anyone) however it threatened our event packed Mother's day weekend. When I called back, Nicole quickly went to work making the situation right. Within 3 hours, we had a brand new grill delivered and set up on our deck, just in time to save Mother's Day.This is a prime example of what I always go with small locally owned businesses when it comes to large purchases such as this. Good luck getting that level of customer service anywhere else. These folks rock!
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June 2023 by Chris Watson
The employees are always very helpful and it's a quick in-and-out here. I find myself in this part of town frequently and in need of their services, and I will come back.
