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December 2020 by Talia Camille
Maria is absolutely wonderful and took such good care of us! I am a first time buyer and she helped me feel comfortable and respected during this nerve wracking experience. Plus she has a great sense of humor! I highly recommend her!!
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November 2020 by Marissa Christian
Coop was amazing! My husband and I are first time buyers and he was not pushy and we had great conversations while waiting for the process period. Thank you Coop for making this experience easy and fun.- Marissa & Nikolai Hankins
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October 2020 by Courtney Patrice
My car sales woman was Maria and she was incredible! Very down to earth and realistic about my options. The team as a whole was awesome and very professional! This was the most efficient car buying process I’ve ever experienced. I definitely recommend them to anyone looking for an honest sale!
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October 2020 by DannyBea Flanders
We just bought a new car from car processing. Our salesman Ralph [Coop] Cooper was awesome. He really bent over backwards to make this a great deal and so easy for us. Will definitely tell people about Ralph and car pros used cars in Tacoma
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September 2020 by Rick Crakes
Good prices. Bought a car from them over a year ago and runs great still. Nice people and nice cars.
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September 2020 by Junior Ortiz
Not gonna lie I was bored at home looking at social media, saw an ad for these guys and said why not. Traded in my car and got another one. Keyshon a cool dude but didn’t expect to go home with a car. But I’d recommend them, they nice people and are real with you.
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September 2020 by Dean R
Best and easiest car buying experience! Ask for Keshawn! He made the process so easy and found me the perfect car!
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August 2020 by Braden Adams
The best shopping experience I’ve ever had buying anything. My partner and I had visited one place before this and it was extremely hostile. The second we got out of the car at the car pros used lot it was a completely different experience, Liz was extremely helpful and friendly helped me find something that far exceeded my expectations. I’m very happy with my purchase and I know you will be too.
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August 2020 by Rowan Nordquist
First-time car buyer. I bought a 2008 Mazda 3 here; Coop (car salesman) was friendly and didn't pressure me into buying. Was very informative when it came time to explain financing, he spelled everything out for me.When I came back the next day to finalize the sale, I met with the finance manager Marcus. He was friendly enough, though when I asked questions about when I'd receive my loan papers in the mail, he told me to just google the bank it was through. He also said I'd have to drive back there (2 hrs round-trip for me) to pick up my plates and title when they came, instead of them mailing them--his logic was that papers and plates get lost in the mail sometimes. Maybe valid, but still felt like he was shrugging off my concerns a little bit.
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July 2020 by Tasha Tisdel
I am grateful for the team that helped me get into my new car. I had an awful year (we all have) and I needed a fresh start.Jerry & Maria worked their magic and patiently worked with me to get me into my new ride without any pressure which is very important to me.Thank you from the bottom of my heart! ❤️
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July 2020 by Gamehunting Woot
Deshaw and his manager were awesome! Super easy and fast! Plus I got oil changes for life!
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June 2020 by Trevor Pegues
Coop and his Manager Jerry took great care of my mom and got her into a nice wonderful Ford Escape and free oil changes! Great service, great selection and seriously good prices with zero runaround. If you're in the market for a quality used car with no pressure or hassle, call them today!!
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June 2020 by Fale Moresi
We came to this dealership because of a Facebook ad and we really wanted a truck. We contacted one of the sales reps there and we were so happy with what came of our visit. Our sales person Liz was so amazing, kind and very transparent! We had a very bad experience with a previous dealership we went to before because they rushed us with everything but this experience was the complete opposite. Thank you Liz for making sure all our questions were answered and that we were taken care of! If you want the great experience we had ask for Liz!
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May 2020 by Chin Thomasson
Called about an airbag light coming on and the representative didn't listen to me.
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February 2020 by Jinhyung Pak
Was using USAA buying car service and noticed 2016 Honda Odyssey posted last night so reached out to Car Pros of Kia Used Car at Tacoma. Received automated response that they were closed and with contact numbe . This morning received a call from their internet sales team and scheduled a noon to 1pm visit to test drive the vehicle. Also inquired about the price drop and they explained the reason. Drove 50miles to the dealer in Seattle traffic then was told upon arrival on site that the vehicle was sold last night. During the morning comversation or even before my arrival why didn't anyone call to let me know it was sold. Furthermore why did they even schedule a test drive of a vehicle they sold before my first inquiry? Never coming back to Car Pros of Kia Tacoma new or used.