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March 2024 by Rose Ann
Walked in with our small puppy very well behaved pup. People in front desk saw us and did not say a WORD that animals are not allowed in the building unless they’re service dog one of the staff even greeted us and our dog without any issue. The lady who called my husband name stated “ oh dogs are not allowed in the building unless it’s service dog” so i stepped out with pup. Please put a sign outside the door to patients/people so that we are aware and be consistent with your rule so all the staff employee can be on the same page and implement it.
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January 2024 by Angela Watts
Jamie M her staff sent me on a revolving referral wild goose chase and every visit was triggering and frustrating. I was very ill and everything prescribed made me even worse.They did not conduct the proper tests and had I stayed with them I believe would have died.Finally,they made a prescription drug error and left the blame with me to cover up what they had done. The nurse was very rude .Her attitude made no sense !(I was thinking what the hell did I ever do to you Lady?Are you crazy?) I fired them ,contacted the pharmacy to expose what they had done with that drug and reported them to my insurance company.There was nothing else to do. I wish I had never met them.
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December 2023 by Cathy Marien
Love my doctor! Anastasia is wonderful. Staff is always nice, friendly and helpful.
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September 2023 by Tiffany Middlebrooks
I have been going to this clinic for awhile now but today was my first and last time going here I will be looking for a new Doctor I had a appointment today asked for some cough syrup with codeine to get rid of this cough I had for almost a month I tried over the counter cough syrup first it didn't help so I wanted to get prescribed something stronger the way Dr Schowalter looked at me like I was a crack head and like I asked her to help me run drugs somewhere was absolutely disgusting I'm a black female and I work in the health care flied so I know this is the way we as black men ans women are treated when we go to the doctor and ask for a narcotic or something like cough syrup with a narcotic in it we get looked at like we are some kind of drug addicts I find this disturbing and disgusting and will tell everyone I know not to go to this clinic if your a black person this behavior is not sitting well with me and the clinic should be ashamed of there slefs and the lady at the front desk very rude she hung up in my face when I called back to check on my prescription this was the worst I have ever been treated by a doctor shame on u Franciscan medical clinic on pearl Street.
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February 2023 by Patty Smallwood
So apparently, my Dr. Left this office suddenly. I cannot get another Dr. Appointment until April, and the office will not honor my old Drs prescription for my headache medicine. I have had 2 neck surgeries and am no longer on any opiates. This is medicine I have taken for years and don't abuse in any way. Not sure what's going on here... I have great insurance, but I am not so sure about these folks
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February 2023 by robert lake
worst place to go cannot talk with doctor or assistant had to drive 3 hour to refill a precription that is for blood pressure the same for the last 10 plus years filled part of it but not all and its suppose to be taken together complete b/s one star they dont deserve
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December 2022 by Luke Johnson
Very friendly staff and Dr. McBride was very caring in wanting to get me healthy! Thank You!
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November 2022 by Tiffany Lyons
They are so kind here!! From Dr. Showalter who is truly an amazing human to the front desk..but honestly the lab tech..she is so great!! I usually get stabbed over and over getting my blood drawn is usually such an awful experience but the gal here is so good! First poke and over and done in seconds. I love this place!
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November 2021 by Jackie Petersen
Dr Schowalter and her team are Outstanding!! Caring, thorough, and organized.
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November 2021 by J M
It is virtually impossible to get someone to answer a phone here, take today 9/16 for example, I've called and been on hold 9x l I've been to this Location a few times and they are on where near busy enough for this to be an issue.
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November 2021 by Dustin Bailey
Erica and Rachel and extremely helpful and personable!
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November 2021 by Alex-Olga S
Very pleased with my first time at this clinic. The receptionist was polite and helpful. The nurse took me in right away and had a friendly conversation with me. Dr. Showalter is very knowledgeable. I appreciate her holistic approach.
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November 2021 by Tim Brown
+5 stars for being nice enough and treating my symptoms accurately...-7 stars for telling me they worked with my insurance and sending me a disproportionately large bill my insurance did NOT cover.-5 stars for never telling me how much I or my insurance would be charged even when I inquired before leaving to make sure everything was taken care of. They told me it was; it was not.
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November 2021 by Pixie
Great staff!Needed a last minute physical and they were able to get me in immediately and have all my paperwork done.
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November 2020 by MycoolLikes
I have never felt so unwelcome in a doctor's office. By nearly all of the staff, and more than once. I have been talked to like I was a child. I have been argued with and interrupted. My prescriptions have been withheld on more than one occasion because of technical or human error. Odd you have none of my medical history for 3 years prior this one, when the very next Franciscan I called had the past 6 years, including recent visits to your location. You really need to treat every patient with respect, keep your attitudes in check and learn how to deal with different personalities. I hope I don't ever have to go back.
