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March 2020 by CredoInsights
Employees were rude and didint acknowledge me even being there. They recommended the wrong items and colors. I’ve had better service at other places. I guess they were unaware that I was knowledgeable in the makeup industry to both their skills and customer service.This is why I go to places non full faced, to see what way the employees skills will be overall in all aspects of a sales floor.
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December 2019 by JuicyFashion11
Employees were rude and didint acknowledge me even being there. They recommended the wrong items and colors. I’ve had better service at other places. I guess they were unaware that I was knowledgeable in the makeup industry to both their skills and customer service.
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December 2019 by WaEMT
Employees were rude and didint acknowledge me even being there. They recommended the wrong items and colors. I’ve had better service at other places. I guess they were unaware that I was knowledgeable in the makeup industry to both their skills and customer service. This is why I go to places non full faced, to see what way the employees skills will be overall in all aspects of a sales floor.
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September 2019 by Marques J.
Worst experience ever. My wife waited for 30 mins and was never greeted by anyone. We had our 10 yr old daughter there while they played hella inappropriate songs. Those are coo for the club but not a family setting
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November 2018 by YT_Montezeworld Pro
The Mac representatives are very nice and helpful. I always go here to purchase my lipsticks and mascara ❤️❤️❤️❤️
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March 2018 by Jen C.
The manager here is not friendly at all!!! Also, I got my makeup done and they didn't really seem experienced at all. Wish I had gone to a diff one.
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February 2018 by Savvy Sojo
The Mac representatives are very nice and helpful. I always go here to purchase my lipsticks and mascara â¤ï¸â¤ï¸â¤ï¸â¤ï¸
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December 2017 by Patrisse A.
if i could rate this MAC cosmetics shop less than one star, i would. shoutout to Tacoma Mall's MAC cosmetics in Nordstrom for carrying on the stereotype that MAC employees are stuck-up, judging workers who think higher of themselves compared to everyone else. A girl named Kaitlynn was so rude I couldn't believe the service I was getting. She was snobby, giving unnecessary grunts, eye rolls, smirks, and glares. Never shopping here again. So unprofessional and makes me not want to buy anything. Her attitude was just as messed up as her makeup. Oops. Stick to Sephora.
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November 2017 by Myriah Lewis
I went in to do a “Back to Mac†exchange for a lipstick and the light skinned gap tooth lady assisting me wasn't happy about it. She took my 6 empty containers and gave me the lipstick I ask for BUT before she handed it to me she took the lipstick out of the box and wrote “B2M†on the bottom of it with PERMANENT MARKER! She handed me the product with no bag and no packaging! I have never experienced this type of “customer service†from a Mac Store before! I will never purchase or visit this store again. I definitely felt profiled and violated after leaving.
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October 2017 by LaShonda Harris
Thank you Elsa for fitting me in last night! The makeup stylists here are friendly and more importantly, great at what they do! No wonder they stay so busy!! Great atmosphere too! Good music played, so I didn't mind the wait. You guys are awesome!
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January 2017 by Mary M.
The girl with the cute red hair is really sweet u0026 really knows what she's doing. She did a great job color matching me for the studio fluid foundation. She really knows the product.
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March 2016 by Dana bivol
I am really disappointed. I went to buy mascara and I asked this lady for a waterproof mascara and she gave me this non water proof mascara. dont go there and ask them for help finding you something cause they don't know much about make up. I spent 30 on a mascara I don't even use now. All the people who work there wear so much make up but don't know much about the product their selling. So disappointing.
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August 2015 by shahd salman
وجبه ماك عربي مره Øوله ولا وجبه المشاركه أم 59
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March 2015 by brenda d.
I go here often the girls have always been lovely sweet and helpful! never overly pushy they always show me the products they know I'm going to love since I'm in there a lot and they know what I'm looking for.
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February 2014 by Navil C.
I will never go back to get my makeup done here. I had a terrible experience my artist didn't even know what she was doing. I was so frustrated! When I arrived there I was pretty much ignored and I had to keep asking about my artist. I wouldn't recommend this place to anyone.