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February 2024 by HIM Gotblessings
GHETTO!!!! As soon as I stepped foot in this store, I felt like I was in a bad neighborhood! Instead of greeting customers with a warm welcome.. as soon as we walk in, the security stops us like we're about to get a pat down. We have to wait a couple seconds before entering. I might understand if the store was crowded but I'm the only one there. I wouldn't be surprised if they end up having a metal detector. This makes me not want to come back here! I feel like I'm entering one of those night clubs I stay away from.
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January 2024 by Donna Sorg
Treated like your stealing every time
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January 2024 by Баёр В
Nice convenient store, thanks for the service
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January 2024 by DM Sumarli
Hunting for discount products
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January 2024 by Cheyenne P
I have always shopped at Ross. This is the first time I've been there in quite a while and I was shocked at the extra security at the front door. It's sad that shoplifting has gotten so bad, that you have to wait to enter and theft prevention is following everyone around the store( I mean everyone).The shelves are only half full, but there's still good deals. I went there for shoes and of course had to buy more cause the deals are great. It was slightly crowded, but the staff were friendly and the store was clean.
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January 2024 by lori caban
Everything was picked over line was so long but it was christmas so ya have to cut them some slack some where i guess
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January 2024 by Michael Smith
Went to t he Ross off 38th Street in Tacoma and what an experience. Security stop you at the entrance and you have to stay at that spot for 30 seconds. That is so the camera can get your photo. No a ideal place to shop.
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December 2023 by Ramayana R.
They don't refund your money. I bough 2 purses, The amount was $22.04. I returned two days late. I went to the store with the receipt and the cashier told me that the money was returned to my credit card. A month later I checked my bank stastement and the cashier returned .04. They steal my money and it not the first time. Years ago I returned an item but I didn't have the receipt, they gave me a Ross card for the amount, a few months late when I came back to the store I used the Ross card to pay my purchases and I find out that the Ross card was empty. The cashier didn't put any money on it. They are thieft!
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December 2023 by Roxanne Bagnariol
It's ok but they think EVERYONE'S stealing so not so great of an experience especially when your not stealing!!!
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December 2023 by Liketa Phillips
They didn't have what I wanted!
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December 2023 by BlueEyedBatman
Security literally stops people at the door WALKING IN, not leaving, "for 10 seconds" for no reason. ? what is that supposed to be doing for security? They need REAL jobs because clearly they're not needed here. They just want to feel like they have some sort of authority and the power trip not only lost them the hundreds of dollars we planned on spending, but I won't be buying from other Ross locations again. We walked right out when the derp closed the little rope to make us wait to walk in. ? if you want a free circus show this is the place for you
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December 2023 by Callie Kaminski
2 stars because they no longer have public restrooms for paying customers :( Nobody wants to shop with a full bladder. You also feel like people are staring you down and watching as if you’re going to steal. When I walked into the store they have the entrance barricaded off and security makes you stand and wait a few minutes before you can enter the store. I get this is a sketchy area but the stores security is overkill and makes the paying customer uncomfortable. I’ll go to the Ross in Puyallup from now on.
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November 2023 by Kagan Cusick
I've gotten lucky a couple times now.. any good stuff gets picked in a snap, and the ppl who work here are helpful/respectful.
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November 2023 by vaise siuf
I get everything here. Whatever I need I always check Ross first because they have great deals on gear items.
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November 2023 by Chanel Antoinette
Ross is an amazing place that sells clothes for cheap, and when I can't find what I want, I can always go to K&G!
