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March 2024 by Chris Houseman
Actually bought a car from them a couple of weeks ago. Had a prepurchase inspection and everything was good. We had some regular stuff done and drove it over 2000 miles to Chicago. They are really nice and friendly but not pushy. The salesperson came on the test drive but just sat in the back and didn't say anything unless asked. Great experience ?
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March 2024 by Michelle Uranga
Very good buying experience! Pa’s expertise shines through in the interaction. He is straightforward and forthcoming making sure the buyer is informed. The customer service was above and beyond. On the end, we drove away with a high quality vehicle on our terms. Will buy from Bright Star again!
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March 2024 by PRISTINE TECH
It's not the best experience for me. These guys were completely unprofessional. They acted as though they were uninterested in selling me a car. Bernard was helpful but he was there alone and it was super busy. I felt like my time was completely disrespected. Zero regards for my schedule. I didn't have all day to sit around waiting for these guys, and as a result, it cost me the car I wanted. They were super short staffed and super slow to do everything it seemed. I asked several times if they could submit the purchase order to my bank so my bank could crunch the numbers and cut me a check. It never happened. I was in prime position to buy and these guys didn't budge at all. I'd stay away from this dealership.
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February 2024 by Drew Waggoner
We had a great time purchasing from Bright Star! Staff were knowledgeable, kind and incredibly helpful. Definitely recommend.
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February 2024 by Katrina Bielefeld-Sandwith
My 15 year old daughter and I were here to look at the 2009 Toyota Camry for its purpose of being her first car. We showed up 30 minutes before closing time and met Pa, the owner. From the beginning of him showing us the car, informing us the brakes needed to be fixed and promising he’ll get them and the rotors replaced prior to finalizing the sale, to us still being able to take it for a test drive, meant I was sold on this little dealership from the beginning. He was so friendly, personable, and honest to work with. We’ve got 4 other children that’ll need cars in the future and I’ll make sure we come back to Bright Star Motors. 100% recommend this place!
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January 2024 by Ro-bert
Nice salesperson, he kindly gave us the car fax after the test drive. Clean cars, not like their neighbors
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January 2024 by JuliServices
Great service, Bought a Tesla Model 3. Super fast went picked up the car in less than an hour.
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January 2024 by Amber Hayward
These guys took care of us on 2 car purchases! Highly recommend coming here for a used vehicle. Staff was very friendly and accommodating.
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January 2024 by Henk Gaith
Got my Car from these guys. Super friendly staff that tendered to me with class and elegance. The financing was seamless as they really worked with my bank. Definitely would recommend this dealership to all my friends.
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January 2024 by Denzel Washington
Buying my Nissan armada was such a breeze at bright stars. The staff were very kind and their hospitality was a 10/10. I will for sure be buying another car from bright stars.
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December 2023 by Jacob Zocco
I called in last week and left a VM literally a minute before they closed I got a call back from Jim who met me the next day and showed me a car. Jim never once pushed a sale just tried helping me to the best of his ability throughout the process. Definitely recommend if you need a used car
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December 2023 by Jennifer Howe-Gutierrez
Spent $10,000 on a car to sit in the driveway undriveable because I only got to drive it 50 miles before the dash lights started turning on. Transmission Fault. Transmission overheating. Needs new transmission, New Battery, missing bolts on the exhaust. Yes we tried to go back multiple times and a salesman always said convienently that the owner was not at the dealership and that he would be there always later. Went back again and again to ask. Called a couple times never available. Started driving by to try to catch the owner there.
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November 2023 by Wamari Musandu
Bright Star Motors of South Tacoma consistently delivers exceptional service. Their commitment to customer satisfaction is evident in every interaction. The staff is knowledgeable, courteous, and goes above and beyond to address inquiries. The vehicle selection is diverse, ensuring options for various preferences. From the initial visit to post-purchase support, the experience is seamless. Bright Star Motors’ dedication to quality extends beyond the transaction, fostering a lasting relationship with customers. Overall, they set a commendable standard for automotive service, earning my trust and loyalty. Highly recommended for a satisfying and reliable car-buying experience.
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November 2023 by Kevin Pate
Great dealership of pre-owned vehicles. Very friendly and personable staff with zero pressure sales. Cars we saw appeared to be professionally detailed and were in excellent condition at competitive prices. Very knowledgeable crew including current EV tax incentives, both on the state and federal level. They even took the initiative to expedite our Tesla app access by transferring ownership before we even got back home (this would have taken 3-5 days if we had to do it on our own by sending proof of ownership to Tesla). Great buying experience, highly recommend and we will look to buy from them again in the future next time we’re in the market!
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November 2023 by jermaine pearson
First off: Bright Star Motors prices can't be beat. If you see a car you're interested in at another lot, make sure you check with Bright Star and see what Pa can get for you, you get the best deal without question.I surprised my son his first car from Bright Star Motors. Pa helped me with finding a car my son would like, the he helped me surprise my son. We pretended he was getting a job at the car lot.My son and my entire household loves the car that we purchased.When purchasing the car, a lot of customers came in to buy cars. I got to talk with a lot of then, and everyone in the lot was very happy with their experience choosing and purchasing a car from Bright Star Motors.Some of them told me they would return to buy again.Actually after driving the car I purchased from my son, I'm thinking I may buy another car from Bright Start very soon.I'm just so happy with my experience and the purchase I made.