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September 2024 by Dr.Traci Smalls-Marshall
I've been in the property for 3 years and have never had anyone take the time out and explain charges, violation causes, and remedies to sustain HOA standards as I experienced with Carmen. She took time and explained the process as a tenant and our responsibility. I super appreciate her professionalism, patience, and poise throughout my questions. Thank you Carmen! You were amazing!!!
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September 2024 by Charlene Mayo
Our building manager, Shelley Ketcham, is outstanding! The Esplanade condo community is lucky to have such a dedicated leader. Without fail, she greets all with a smile and a “how can I help “ attitude. She works tirelessly for the benefit of the Esplanade residents! Accolades to Shelley!!
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September 2024 by T Zim
Thank you Carmen. Your help and knowledge was extensive. You took the time to help with the several issues I needed help with.
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September 2024 by Larry Welling
Many thanks to Jeannine Cowan, Kristyn Chapman, and Carrie Tulloch from Management Trust for a patient job in helping our ARC application for a privacy screen make it through the approval process! The Whitman Community Association is fortunate to have them as advocates for our members and community standards.
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September 2024 by Shane Henderson
Spent thousands on improving the exterior of my house and still get fined because of a random fence board fell off a fence I haven’t replaced yet. Photos are before we moved in and currently. They took over management after we moved in and it has been non stop notices and fines for anything and everything they can find.
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August 2024 by Anthony Haver
I would certainly like to thank Jeannine Cowan & Carrie Tulloch for their willingness to make the time to sit down with my wife and I to discuss our landscaping plan and to answer our questions. They were easy to communicate with and were very patient with us. They provided much needed information and told us not to hesitate to contact them in the future if needed. Thank you for creating a friendly, non-threatening environment to provide necessary information.
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August 2024 by Craig Knaus
Thank you, Philis your help was greatly appreciated.
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August 2024 by Sheri Worthington
Priscila was very helpful and caring in answering requests promptly!
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August 2024 by LTibbs3
Amanda Sakai is amazing! She is actively involved in managing our 55+ Community, Meadowridge, in Maple Valley. She does so much for our senior community. She is always available with helpful advice to our homeowners.
Louis Tibbs
HOA President
Meadowridge
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August 2024 by Adrienne Kuhn
Priscila addressed my issue immediately and was great to work with.
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July 2024 by Susie McElroy
Jeannine was GREAT
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July 2024 by Gordon Hosmer
Jeannine did an outstanding job in rushing our project approval through to meet the fencing contractors schedule. Thank you for listening!
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July 2024 by Norine Madden
Jeannine Cowan has be wonderful in processing 4 requests to the Whitman Community Association. She even called me to let me know a paint color had been approved because she knew the painters were coming early.
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July 2024 by Renee Birchler
We just completed our application and received our approval for our landscaping plan in the Whitman Community. I want to share my appreciation of the kind and knowledgeable assistance that I received working with Jeannine Cowan.
She was patient and thoughtful in helping me through the process. Any question I had she responded right away,
Her guidance was greatly appreciated,
Renee ‘ and Bruce Birchler
Trilogy in Tehaleh
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July 2024 by Fran Olin
Five stars to Shelley Ketchum, CMCA, at The Esplanade. We are a LARGE community and one of her strengths, which we all benefit from, is communication. Notices are posted in the garage lobby, in the elevator and followed up with emails to each resident. Her organization shows as her notices allow residents to always be in the loop with ample time to respond and prepare. Knowing some residents may need additional information, Shelley is ready to respond. She is cordial to all and has made a special effort to offer "treats" to our many four-legged friends! Truly, a dog/people pleaser!
