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January 2020 by Mountain Hideaway
Don’t go here. They are not Verizon. And they prey on people who are not technologically savvy. They have no morals, and the management of the booth is rude. Avoid at all cost. Better off at going to a Verizon corporate store.
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January 2020 by Tony Garcia Pujol
Terrible service. These people are dishonest. Stay away. Better off going to a real Verizon store.
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January 2020 by ryan hernandez
Needed phone charged and they took care of it, no problem. Great place.
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December 2019 by Savory Spider21
My wife and I had been to several Verizon stores before I met with Met. After meeting with him for about 10 minutes we decided to return to Verizon. Thanks Matt, I greatly appreciate everything!!
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December 2019 by saif samer
My family happened to be switched 5 lines from sprint to Verizon recently, I have loved the way Noman helped us there. It was so stressful day, switching is super stressful, but Noman helped us out to port all the numbers from sprint and make all of our phones unlocked. Noman even applied for all of our prepaid master cards for us. I will definitely suggest to everyone to go to this location. If anyone has decided to switch to Verizon this the store you go to. The best customer service ever. Thanks to Noman and the team. Always recommend.
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December 2019 by Brittany Nielsen
My husband and I worked with Lydon this past Sunday and he worked for us like no other! Sprint was being VERY difficult and he didn’t dismiss us because we couldn’t get 1 line unlocked. He called Sprint and talked to a few people and was able to get the phone unlocked (we have owned the phone for a year and they never unlocked it when we asked them after pay off)
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November 2019 by Nicole P.
My husband came here to purchase a phone. After reading stuff online about the phone we decided to get one. We walked by the kiosk I'm tacoma mall. Was helped by the manager Michael. I've never had such bad service. He kept trying to make us get a "free military hotspot". This didnt seem right so I called customer service while my husband got the phone and they told me he was lying. When I came back to ask him he kept rolling his eyes having a huge attitude about it. Kept saying "whatever and sure" another rep or manager stepped in to help with the issue. But DO NOT GO TO THE MANAGER MICHAEL!! He doesnt care about anything except ripping people off !!
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November 2019 by Liife.of. Lee
I love going to this Verizon store in particular because of Alyssa. She has helped me every time and is very pleasant to work with. She always listens to my needs and always gives me the best deal possible. I will only go to this Verizon store because of Alyssa. She is the best!
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November 2019 by Dj PacZACHman
Every time I come to this location Allysa is very helpful & considerate. She really cares about her customers & she is also very beautiful. 10/10 would recommend coming to see her! You won't regret it!
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November 2019 by Taylor Radniecki
Matthew and Michael helped me transition from my old Samsung to the pixel phone because I love pictures ! Gave me a great deal very happy with the service.
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November 2019 by jjc1996
Recently switched to Verizon and the sales member Allysa was a great service! Recommend her as a go to!
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November 2019 by Alexis Whitaker
Matthew and Noman were incredibly helpful in helping me switch over from sprint. They made the process very quick and easy for me.
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October 2019 by Pedro Hg
Alex along with Matthew and the girl Allysa are very good at taking care of my tech issue and really taking care of my problems . I highly recommend them .
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October 2019 by Jason L.
We came to the kiosk to upgrade my wife's iPhone and had a wonderful experience. I was not expecting such great customer service from a Verizon kiosk but was pleasantly surprised. We had A LOT of questions and they were very informed. In the past I've felt like I really had to dig to get straight answers from the Southcenter store, not so much here at the Tacoma kiosk. Michael was the manager on duty and Allysa our solution specialist. These two are good folks, they took care of us and we're leaving happy.
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September 2019 by Cheryl Dondlinger
Matt was great to work with and he fixed my phone in know time. Thank you!!
