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November 2024 by Lisa Pinson
Love shopping there
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October 2024 by Jim Sizemore
Don't recommend getting carpet or vinyl cut,walked around found 3 employees and was told only one person can cut carpet hes over there ...well walked back over there and couldn't find anyone. 5 mins later my wife says find any one ...no maybe you will have better luck ..so she goes to tha 3 employees and ask...well they call some one to come cut carpet..great we getting some where ..guy comes to cut my carpet says give me a few ill be there ....ok still no problem I'll wait ...25min later guys shows up and says...im going to guy this guy behind u 1st even though u have waited longer he only needs a runner ......wow really .....what happened to wait your turn ....
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October 2024 by D Moore
Second and last time I order pick up, waited 25 minutes. People after me got their orders before me
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October 2024 by WV Rick
Would love to go in this store, but no handicap carts.
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September 2024 by KR!S -TAL
Always preferred Menard's over Lowe's, Home Depot or any other competitors! Travel 2 hours 2 shop Menard's over 15 mins to Lowe's!
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September 2024 by Roy Roode
I wish there was one closer to me o
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September 2024 by Sandraella Call
Menards is a Lowe’s & Wal-Mart combined with an 84 Lumber! Everything you could imagine for your home & garden! Huge upstairs area with lighting fixtures and more! Appliances -Cabinetry-Plumbing -Pet needs-Grocery -Snacks-Lumber Yard and huge gardening area! Seasonal decorations updated early to get ahead of all your projects! Staff is helpful with anything you ask. Automotive area and windows. Some toys for the kiddos. Wall & plastering needs. Right off the interstate ramp! Close to eateries and gasoline! Other shopping across the way! Huge parking lot. Self bagging area and attendant scans your purchases.
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August 2024 by Nicole Brewer
You can get some good deals on home decor and goods and the rebates are awesome. Women's bathrooms are roomy and usually clean. Customer service needs some work.
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July 2024 by Eric “PopsMcGhee” Meadows
Menards is my one-stop shop for all my home improvement needs. They consistently have a wide selection of products in stock, so I can always find what I'm looking for, whether it's a specific type of lumber or a random plumbing part. If I ever get stuck or have a question, the staff at Menards is incredibly helpful and knowledgeable. They're always happy to point me in the right direction or offer advice on a project. Overall, I highly recommend Menards for a great selection of products and friendly, supportive staff.
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July 2024 by Michael Frazier
I have always enjoyed Menards but I must tell you today I had the best customer service experience ever. I had an issue with some carpet I had purchased a few months back. After calling Mohawk I was directed back to Menards? Robert the manager of Floor Coverings instructed me on how to proceed and when I got to the store today, I met Robert and he instantly took control of the situation and resolved it immediately. I have never in my 68 years been treated so well. Thank you!
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July 2024 by Madonna Short
Don't go to this store if you are old or have difficulty walking. They have only 1 handicap cart. Shop Lowes. They have plenty. I just can't walk and the management here doesn't care if senior citizens or handicap folks can shop here. Very poor management. Don't even attempt to shop here. I drove 50 miles only to realize I'm just too handicapped.
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June 2024 by Brian Adkins
Beautiful store from the front but wasn't physically able to shop in prrson. It's sad that they only have two handicap carts for a store this large. Sad,
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May 2024 by Kate Hardin
This is the nicest best store I've ever been to!!! Customer service is the best I've ever seen!! I don't know who owns this store but I want you to know that your employees...I'm talking about every employee I came into contact with in the 1 1/2 I was there!! If I asked a question, they would drop whatever they were doing and gave me their full attention!! As I was leaving I told the lady at the service desk that it shows how much everyone loves their job and it must be a great owner who runs this company!!! She said yes it was a wonderful place to work!!! I applaud this store and employees!! We had a great experience there!!! We need a Menards near Ashland!!! You are so superior over Lowe's!!! They run if you need something. Or point and say I think it's over there!!! I just can't say enough!! We will definitely be back!!
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April 2024 by Emily Burke
Do NOT go here to get your propane tanks filled. You’ll be treated rudely and charged a $5 service fee on top of everything. You’ll wait outside in the cold and no one will ever come to fill it. Ace Hardware is just 2 miles from here - doesn’t charge a fee to fill your tank and they show up gladly.Please don’t ask me to contact the store manager. I tried calling the store for information and was disconnected at the end of a long recording.
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March 2024 by Nicole Hellstrom
Delivered here. Quick Directions:I64 exit WV-193 cross over US 60 go left then to the top of the hill into the parking lot. Immediately left towards the propane tanks, go around the building. You’ll see the yard entrance ahead
