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February 2024 by Ken Parent Jr
Recently visited and made a purchase following what was a disappointing experience with a competitor close by. The knowledge and customer service is what you come to expect from a automotive parts giant like Advance. Unfortunately cannot say good things about the competitor, will go straight to Advance from now on.
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February 2024 by D M
Patricia and Douglas were super helpful! Douglas came out to my car to help fix our broken wipers.
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November 2023 by Clint Poindexter
Hannah & Wayne at the Beaver, WV location are amazing individuals who have gone above and beyond to help my dad and sister who were unfortunately stranded on the side of the highway. I am and will forever be grateful to this store.
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October 2023 by Rick & Megan Drapeau
They need to get their nut and bolt gauge replaced apparently. Sent wife down to get a replacement bolt and sent her with the bolt I needed replaced to get a replacement and a few spares. She returns with a 10x1.5 pitch and that was too coarse. Sent wife back with wrong bolts and she stated the gentleman was defensive and insisted he gave her the right bolt and that he tried it in their gauge and it worked fine. I instructed her before she left if he argued to just ask for your money back which she did and received a refund and we will shop elsewhere. After dinner I went down to Lowes myself this time and got a 10x1.25 and it threaded on like butter. Just so you know a finer thread bolt will give you the impression it will thread onto a coarse thread nut but feel a little loose if it's vice versa (our situation) it won't go 2 threads hence why I said they need their gauge replaced obviously.
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May 2023 by Shannon None
Douglas was very professional and courteous when I went in about an issue with my battery. He was very knowledgeable and had a solution in no time! I appreciated his patient attitude and thorough explanation. It’s nice to have a place like Advanced Auto to go to for help that is staffed with such nice employees!
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April 2023 by James Weiss
I go here quite frequently because I drive a heap of junk that requires almost constant maintenance. Their Speed Perks program saves me a considerable amount of money on all the stuff that keeps me rolling.
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December 2022 by Haley Hoffman
Brian and AJ really took amazing care of us. We were out of town and had some battery issues & truly helped us out! If I could give them a million stars I would!I highly recommend 100%
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November 2022 by Regina Blankenship
The Men who I that works there they have been so good to help me anytime the last two years even when I was homeless living in my Jeep they helped amazing people
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October 2022 by mark mullins
These guys work hard getting me my parts for ram3500 front axle parts
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August 2022 by JAKS Funny Animal Videos
I enjoyed my visit there I had called before I went and they had what I needed waiting for me. The guys there are very nice and I will go there over again..
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August 2022 by Paul
Fast and friendly service. Had a bad battery while traveling in the area and they hooked us up.
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July 2022 by Randy M.
Great auto parts store!!!!Deal with Brian ge really knows his stuff and will go out of his way to help out Highly Recommended
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June 2022 by Doublex
Usually a good place for parts. Great help today. Great help again really saved me
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April 2022 by Dennis Rattler
Good customer service make you feel like you're at home even though sometimes they give you the wrong part
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March 2022 by Tvo M
Well organized place, fair prices and quality products.
