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June 2021 by Donald Gant
Closed early and didn't offer one way rental, even though it was available online.
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November 2020 by chandler morford
Isaac was great! I was in a tough bind and they went above and beyond to get me a truck and back on the road. Would highly recommend to all my hotshot warriors on the road as well. Thanks again!!
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May 2020 by Savanna Hall
This place is a JOKE!! You needmajor credit card to rent anything!!!
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June 2018 by Fred Wier
Had an online corporate reservation for 6/12/18 at 11:00 am. They told us on the phone that they would not have the location staffed until 13:00-14:00. We showed up at 14:00. Not attendant, no vehicle. Attendant shows up at 15:00 tells us nothing available, proceeds to put two separate customers in vehicles. Tells us again there is no availability and no idea when they will have a vehicle for us. She then bails out at 15:35 without a word to us. Apparently Enterprise in WV needs to attend elementary level math classes so this type of fiasco does not happen in the future.
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September 2016 by rose rhodes
Very nice and helpful
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May 2014 by William Garrett
Worst rental experience EVER Trust me- use AVIS at Raleigh Co. Airport and Beckley/Beaver WV. I was a repeat Enterprise customer at this location, (means nothing to them), and rented a weekend rental at Raleigh County Memorial Airport Returned the car Sunday night and flew out, forgot I still had the keys. Sent the keys Next Day Air to the location on my rental contract Monday AM. Fedex was unable to deliver the keys because the rental location was closed (for 2 days)?? Without notice I received a CC charge for $499.60 (Rental was contracted for $189) -Since have dealt with extremely rude employees over the phone, been on hold for 18 minutes and then hung up on, had to pry the Managers name out of a extra rude employee, and have yet to recieve a call back from the Manager of that location. Businesses that run like this are doomed to fail.
