L&S Toyota of Beckley in Beckley, WV provides exceptional customer service and a pleasant experience for all its clients. The experienced sales staff is knowledgeable and enthusiastic, eager to assist customers in finding the perfect vehicle. The dealership encourages online browsing, test drives, and financing options, as well as the ability to request information about specific vehicles. Customers consistently praise the courteous and professional treatment they receive, whether they are early or running late. The indoor playground and kids' lounge area keep young visitors entertained, allowing parents to relax. The service department is consistently commended for its outstanding, fast, and friendly service, with customers able to rely on the expertise of the team, particularly Kevin. Customers who have had issues with other dealerships have found the staff at L&S Toyota of Beckley, such as Jeremy, to be helpful in providing multiple solutions. Overall, L&S Toyota of Beckley's commitment to excellence and customer satisfaction is evident in the positive reviews and repeat business from loyal customers.
Very nice group. I drove 4.5 hours to purchase a vehicle, the vehicle was exactly as described, and the process was quick and easy. Would definitely recommend.
September 2025
This is my 4th Toyota I have purchased from L&S Toyota of Beckley and my salesman Bobby Jones has always been top notch, upfront, no haggling, just straight forward customer service. Over the 10 years I've been coming here, the customer service has never changed. Thanks for always treating me right.
July 2025
L&S service were very helpful and courteous when I needed emergency re-keying of a vehicle. I called them the day before, they were able to get the part overnight, then installed and programmed the next day while my kids got to relax in the kids lounge/play area. L & S saved the day. Thank you, L & S!!!
