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February 2024 by M P
No Cashiers. The employees act like you are to stupid to use self check out.The reality ....reducing jobs for the area.In the long run bad for the economy.Pitiful service. Prices go up service goes down.
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February 2024 by Michael Garten
What man doesn't love Lowes.
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February 2024 by Aaron Meaty Goods
Okay, for a Lowes. Not the best, not the worst.UPDATE: Still just fine. Like every other Lowes, going after 5pm means no one will know anything about much of anything.
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February 2024 by Dawn Frost
Lowe's is a COMPLETE JOKE.WORKERS KNOW NOTHING ABOUT PRODUCTS ANY MORE AND ONES THAT DID KNOW WERE ALL FIRED AS OF TODAY 02/2024!!!!NO CASHIERS ANY MORE ONLY YOU PAY YOUR OWN SELF CHECKOUTS AND CAN ONLY USE A CREDIT CARD AND NO RETURNS OF MERCHISE WE WE WERE TOLD AS TODAY FEB. 2024 BY A WORKER!!!!!NEEDLESS TO SAY WE WILL NOT EVER GO TO LOWES IN BECKLEY WV OR ANY OTHER LOWES ANY WHERE BECAUSE OF THIS.DON'T WASTE YOUR GAS ON A BUSINESS THAT TREATS THERE CUSTOMERS THIS WAY! WE WON'T BE SHOPPING AT ANY LOWES EVER ANY MORE. WE'RE HEADING TO OTHER PLACES TO SHOP WHERE PAYING CUSTOMERS ARE PRIORITY AND ARE TREATED RIGHT!
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February 2024 by Hubert Ferrell
I hate lowes to begin with because no one that works there knows anything when you find someone to ask a question an now they have went to all self check outs I think if you have to hunt for what you need an check yourself out there prices should come way down an customer's should get a 30% discount lowes wants to staff it's stores with people that don't know construction trades an expect you to hunt all over the place finding it because like there sister store they want to move stuff around to try an get you to buy more stuff then check yourself out because they don't want to fully staff there cashiers then something needs done to benefit the customer's!!!!@!@
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February 2024 by B3N G1LL
Ok store, most employees don't have the slightest clue what their job titles are. The service pros are a complete joke. Joe is the lead of the installation team and he sucks severely at his job. My recommendation is if you can't find the item on the shelf in the store and check out the same day and installityourself, don't go to this place. However, if you want never-ending despair and no hope for a resolution, then knock yourself out!! We mistakenly bought carpet and installation services from this location, The team that did the installation rushed and made numerous mistakes, it's like pulling teeth to get them to fix the carpet. After the 5th visit, they left a 6 inch gap of no carpet in the living room. Totally unprofessional!!
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February 2024 by Randall Daniel
Found exactly what I was looking for.
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February 2024 by Charles Turner
Quick and easy
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January 2024 by Jason Green
Lows blows, bought a very expensive refrigerator from them at their store, the crack heads that delivered it scratched & dinted it up very badly. Lowe’s told me that I would have to buy another one before I could get my money back on the other one which could take up to 3 to 4 weeks. Wasn’t very happy but I did it anyway. Well this time they were 2 different crack heads delivering the new one, the guy looked out of it, went to lean it back & his foot went through the back of it & broke the coolant tube. Went back to Lowe’s & they told me I had to buy another one & still haven’t got my money back from the first one. They would not help me at all. Lost a lot of money in food & had to pay a repairman to fix it.
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January 2024 by Jennifer Nichole
Good luck getting them to answer the phone!
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January 2024 by eugene canterbury
Not worth a dang. Can't find anyone to help you. And most everything in there is dented
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January 2024 by Daniel Lowery
Good place to shop but too much store and not enough employees.
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January 2024 by James Bostic
Friendly staff if you can find someone to help you they seam to be knowledgeable about the products
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January 2024 by memories 2018
Well stocked
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January 2024 by Ruth Basham
Picked up order & they loaded it for me was there all of 20 mins ,Vickie is the sweetest person at customer service desk