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January 2024 by James Bostic
Had what I needed Asap
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January 2024 by William webb
Called napa before I went needed A set of lug nuts for a 2011 cadillac srx.. The guy checked said he had a pack of 4 for 9 dollars.. Told him great. Will be out in an hour or so anyway. Went to pick them up. I needed 2 more, so had to go to O'reilly's. In Beckley, West Virginia and they had 2 I needed very similar. They were like $3.19 a piece. But no big deal it was for my sister's car. She needed them asap anyway, got home Napa's lug nuts did not fit O'reilly's did so now. I have to cancel an order that I needed for extras at Napa and take the one's back. Because they were the wrong ones they gave me and go to O'reilly's and get the other 4 I need. So not happy. I live about an hour From town, it's a nice drive when I'm in the mood tho. LOL...and they usually don't make mistakes like this so not to bummed about it..still a great place and good people.
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October 2023 by Pamela Smith
The staff were very helpful and pleasant. Had in stick exactly what we needed
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August 2023 by Terry Foster
Zack did a great job replacing my battery and the rest of the staff had amazing energy. 10/10 recommended and will be back
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July 2023 by Will
Rating 1 stars cause sales associate seemed agitated with having to deal with people. Will take future business elsewhere
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July 2023 by Esther Gillenwater
Employees always friendly and helpful.
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May 2023 by William Bennett
Looked up the parts I needed
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September 2022 by Riley Tilley
Knowledgeable employee helping use had what we needed.
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March 2022 by E R
Poor customer service. I ordered curbside pick up and that was a joke. The sign on the door says it and the website says it. The email I received when I placed my order said call the number and they will bring it out to you. Well I called the number and the guy was rude I had to go in and get my order. That isn't curbside service. When I went in to get my order I said I guess you don't do curbside pick up and the guy said I haven't heard that. And I well I wouldn't be in here picking up my order if you did curbside because that's what I ordered.
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March 2022 by Jason Wilkerson
Super helpful staff
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February 2022 by Devon Thompson
Not too friendly of workersUngratefulAndVery
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January 2022 by Jg Finney
Very friendly people
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October 2021 by kiavudarkwolf
Had to wait for what I needed but good staff
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June 2021 by Linda leee Ball/deskins
Helpful .staff
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June 2021 by Julia Lennon
I had the nicest experience at this shop. Jim helped me pick out a pair of extension mirrors for my Honda CRV. I am pulling a very small camper and desperately needed them. He was very friendly and helpful. He even installed them for me. I’m from NH and have been traveling and camping for weeks.