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November 2023 by Sasja Canterbury
The staff are always super friendly, it stays clean and the atmosphere is great, especially for beginners.
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October 2023 by natalie todd
Very good equipment, Most of them are working , if one decides to “be broke” then PF staff have it fixed right away. Staff is very friendly. I go to PF in Beckley Wv & they’re great all the around. 10/10 I recommend. Oh btw they have lockers & scales in the women & men’s bathrooms as well as showers. ? also Lockers when you walk into the building. Tanning (stand up & lay down beds) is available. They have massage chairs. hydro massage chair & loungers (lounger is my favorite) ??
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September 2023 by Dana Martin
So after having a misunderstanding with Cindy about the wait time on tanning bed she did pleasantly explain to me they have had Wi-Fi issues which caused the delay the days I had excessive wait time. Well now I just feel like a butthead I thought it was intentional. So I made things right wanted to make sure everyone knows she’s not the mean lady that makes u wait for the tanning bed. It was out of her control so I am deeply sorry. Love planet fitness ❤️
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September 2023 by Karma
Club manager needs to be evaluated as he will discrimination and belittle you as you do as you were shown, the two females working during the day are just as bad causing confusion as well as discussing discrimination actions as they will call you Anthony, "which was fired for recording customers as well as sexual assault with Christy",' hearsay from the staff 'and set you up for failure while keeping management in their desires relationships between manager and coworkers in secret! Also the manager has photos on his phone as well so why is he still there?( Wonder if his wife knows anything about this as his secret life is now put out there, choose who you disrespect next time) 'Hayden'! They won't fix any problems with the club nor care as I have spoken with other customers about these characters working here, they will give black card holders privileges to regular club members, as well as go under billing to regulate cheaper , or erased curtain members accounts if they like you or your a friend or family member, while regular customers are paying the full prices! Corporate has been notified as well as legal council for theses discrimination actions as protocol has been failed asking for proper documents as a employee is in title to receive "employees rights", poorly ran establishment with unprofessional staffing not worth 10 hr and misleading promotions with certificate 'personal training' to deal with harassment and discrimination from the manager nor his two trouble makers, hopefully the Planet Fitness Corporation will step in and take control of 5433 so the people will have a better ran establishment as well as a clean bill of health finding employees who are willing to make it better instead of running it in the ground! I'll press this to the highest extent for a better future for the gym goer's as well as future customer's with the discrimination evidence received from management and staffing, proceedings with the Intel collected as well additional information!
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August 2023 by Pamela Davis
I have been going to this location since Oct 22 and have enjoyed all the amenities that they offer. Two of my brothers also joined and we enjoy the massage chairs after our workouts.The staff is always friendly and helpful we we need anything. Cindy is awesome, she always greets us early in the morning with a great smile. The other guys are great too, Devin, Thomas and Logan. I have also met some great people . I will and have referred people to Planet Fitness. Thanks for all you do!!!
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August 2023 by Theresa Jordan
I always have an incredibly wonderful experience at the Beckley location. All of the employees are very friendly and treat you like a friend, while still remaining professional. Cindy is my favorite, she is always so helpful. She helped me upgrade to the black card. My fist time signing in to use the tanning bed she was so helpful and took the time to explain the whole process to me. I have never had any issues with tanning. There is a new guy working in the mornings now too, I don't know what his name is but I always see him cleaning or helping other members. The morning crew is a great team.
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August 2023 by Samantha Lidel
My experience at the Beckley location has been great since I started with my boyfriend. Cindy has been amazing and very helpful. It’s refreshing to see employees who take pride in their workplace. Cindy demeanor is very professional, and she is always smiling. It’s nice to see individuals like Cindy happy at work so early in the morning and willing to help others.
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August 2023 by Dean Ransom
Awesome place, it’s crowded at times but that’s what happens when you have a nice atmosphere to workout in, everybody wants to come. I have never been mistreated or wronged, The staff is awesome, morning staff is so much better then I could be at 5am idk how they put up with some of the rude ppl but they do with a smile. They should be rewarded for some of the stupidity I’ve seen first hand! they’ll go above and beyond to meet and even exceed your wants and needs. Cindy is so nice and respectful, she is always on her A game, greets you when you walk in with a smile, get you taken care of and ready to workout, makes sure you have everything you need, and is sure to greet you again on your way out the door always with a smile and words of encouragement, few ppl have the drive and work ethic I’ve seen from this young lady, and very few places left like this in general more or less a gym. 10/10 in my opinion. People have to realize that the workers are only human as well, be patient folks and God bless.
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August 2023 by Sherman Cahal
It is a great judgment-free place to exercise! The machines and main workout areas were clean and the equipment was in working condition. The showers were not that clean on my last visit, with soap scum building up on the non-working dispensers and a pile of discarded bar soap in the stall.
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June 2023 by Ashley Cole
Friendly staff. Clean facilities. Feels like home. ♥️
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June 2023 by Rachel Stine
I go to this gym bc it’s the only one in the area. Some of the staff is super nice while on the other hand, not so much. The people who continuously break equipment need to be kicked out. There is always something broken. I have been going to a gym 6 years of my life and never snapped or broke a machine. It’s always the: lat pull downs, leg extensions, pec fly, cable machines and ECT. Sometimes the machines knobs are loose and need to be tightened but not a reason they should snap or break. 3/5 in my book.
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June 2023 by Jennifer Lambert
Absolutely love working out here, very friendly staff, very clean equipment, just a very clean-friendly place.
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June 2023 by sandra jarrell
Staff is awesome. Try to go at least 3 times a week. It is always clean and well maintained.
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April 2023 by Kevin Smith
Thank you for having clean bathrooms and a system to ensure members are able to use the various massage chairs. Thank you ?
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April 2023 by Kory Lester (Sieko)
I go here multiple times a week, the gym is very comfortable. The staff are very friendly and helpful.
