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March 2024 by CharlesW lucas
Always dirty, always cluttered with boxes, long wait times for service. Won’t buy from here as there is sticky stuff everywhere, food in counters, etc….
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February 2024 by leader ship
Drink was off....and QUIT with answer the question nonsense...just take my payment and move on...geesh...I used to tip, till they started this nonsense
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February 2024 by Erin Villono
Love that the employees know my name and my drink! Always Super busy and they handle it so well! Drinks are always delish!
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January 2024 by Iris M Molina
Great chai tea latte and nice staff. I asked for the smallest size they had and he gave me the "short" no one ever talks about. Very nice dining lounge area however the tables were dirty and sticky.
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January 2024 by Krishna Komanduri
On a Sunday afternoon at 12 pm, this place was still busy. Took us 20 mins to get our drinks.
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January 2024 by Tammy Mullens
They need to post signs at the corner before you get to drive through that they are out of certain drinks or food items . This makes twice my husband has sit in line for 45 minute's only to be told they are out of the item we wanted . So please post signs so other won’t have to sit all day only to be told Sold Out !Parking: Parking is fine .
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January 2024 by Angel Proctor
Very nice employees. Fast nd clean service. Offered discount without me having and code or coupons.
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January 2024 by Cadie Richmond
drinks taste decent, need to listen closely to what customer orders. asked for a large gave me a small, very
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December 2023 by K.B. Carte
Waiting a literal hour for a mobile order. I'm writing this review as I am STILL WAITING....
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December 2023 by Anne Stover
I love my special drink, I am a diabetic, I can only go for that once in a while.Parking: Plenty of places to park.Wheelchair accessibility: I would say.
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December 2023 by Will Brown
Worst Starbucks I have ever been to in the entire country. 30 minute wait to find out they don't have the order we made at the counter.
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October 2023 by Jimmy H.
Service is incredibly slow. Staffing levels are too low. Poor management as of recent.
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October 2023 by Elizabeth M.
I'm on a road trip and stopped here. Mobile order was placed at 2:13. Got my drink at 2:40. My ice shaken espresso was basically just a cup of milk. Such a waste of my time. The service is so slow and the employees are moving with 0 urgency to get peoples orders done. I watched one guy get a venti frappe that didn't even come to the top 1/3 of the cup.On top of it being incredibly slow, the place was filled with boxes and disorganized. I get restocking has to happen but maybe don't block the bathrooms (which are dirty and toilet paper on the holding rail, not in the toilet paper holder). Save yourself the 5 min detour drive from I-64 and go to a different Starbucks.
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October 2023 by Brooke H
This is possibly the WORST Starbucks I have ever been too. Waited 40 minutes for two drinks. Terrible.
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October 2023 by Camerah Kay
Placed an order through a mobile app. 29 minutes later get to the drive thru. I am not mad about the wait time. Clearly you all can not keep employees and need help.Greeting: THERE ARE ONLY 2 PEOPLE WORKING TODAY SO THERE IS A LING WAIT.Me: Okay I already placed an order and I have been waiting for more than 10 minutes.This is not the proper way to greet a customer ever. I have worked in customer service for many years and this is not the way to greet people. Simply asking if the wait is okay would be more proper. I get it is frustrating I have been there however this is the job you chose that pays you. It is your job to represent the company that pays you. It is never the customer’s fault only 2 people are working. Unless we ask what the wait is for it is not necessary to explain. Also my drink was wrong.Great job guys!
