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February 2024 by Dita Niraula
Really liked the balyage done on my stubborn black hair on Salon. Thanks Whitney!!
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November 2023 by Jean Smith
The staff was nice, I was asked if I needed help, which I didn't. I browsed, bought a couple of items, and was out with no issues.
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October 2023 by Natasha Winals
Always rude! I will shop elsewhere!
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October 2023 by mountain mamma's outdoors
Wonderful selection of products in all price ranges and for any style choices. Friendly staff. Arranged until things are easy to find. Clean store.
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August 2023 by Luna Rojano
PLEASE GIVE PIPER A RAISE!!! I have never been treated so well getting a haircut, my hair has never felt so soft!!! Whenever I went to SmartStyle in the past they always botched my hair and made it slanted, BUT PIPER IS THE BEST STYLIST I HAVE EVER HAD!!!
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July 2023 by Josh Houck
Whitney at the salon gave me the worst hair cut of my life and the proceeded to “gaslight” me into believing it was an even haircut when it clearly wasn’t… it was so bad even ppl at school made fun of it and the hair stylist I went to that fixed my hair even said she didn’t want to admit she messed up my hair. The cut she did was so bad I had to cut off six inches of my hair to get it fixed and even than it took a whole year to have my hair back. Now she’s the main stylist… run away from this salon much better salons in beckley for half the price. Ulta even offered me a refund because it was so bad but I will never step foot in that place after Whitney attempted to intimidate me into getting my hair “fixed” (she had attempted to get it even three times at this point and each time it became more uneven… all I asked for was a blunt cut.) When I told her no she wasn’t touching my hair again she stormed off angrily… very unprofessional. She even had to get classes after my hair cut the salon told me to reassure me bc it was that bad…
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July 2023 by Jeremy Dillon
Lost in a world of make-up but very helpful and friendly staff
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May 2023 by Kari Michelle
Always clean and friendly. The staff was more than helpful in finding what I was looking for.
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February 2023 by Angela Tetrault
I was there this morning getting IT foundation, Nars powder and IT blush trio...easily 125.00. I stood at the register for 5 minutes and a worker was 5 (FIVE!) foot from me putting away stuff. She looked at me and never acknowledged me. Finally I put the stuff down and walked out the door and went to Sephora (literally next door in the same plaza at Kohls). Poor customer service!
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February 2023 by Corey Hendrick
5 stars for Lacy at the brow bar!
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January 2023 by carol harvey
Large selection of hair care and beauty products at reasonable prices.
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November 2022 by Karen Hatcher
Very nice and helpful employees always!!?
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August 2022 by Carrie Johnson
SALON: I moved here almost exactly a year ago from the suburbs of Chicago, and I went to a salon in Beckley. They did an okay job. I’m not a picky person. It was decent.After that, I absolutely neglected myself due to life getting in the way of taking care of my personal needs. My fault. Totally forgot that Ultas everywhere had salons; made an appointment, & was set up with Haley, who turned out to be a LIFESAVER. Coming from a big city, having someone who did my hair on a regular basis who I was comfortable with, it was nerve-racking to find someone in a smaller town who could fit my needs. Not to mention, I’d let myself go. Haley was patient, more than knowledgeable about the industry, her field, products, & she was up-to-date on all training. She made me feel extremely comfortable. My anxiety has been through the roof with life in general, and it was nice to have something turn out stunning!! She went above & beyond! While waiting for my hair to process-we had small talk and she didn’t leave me hanging. She’s an all-around great person in general, and my hair turned out amazing! The staff at this location is wonderful, 5 stars!
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August 2022 by Angel Harwick
Ok, I'm a girl and I love Ulta. The points I have is slightly embarrassing. So Ulta is one of my happy places. I was so happy to see one in Beckley. It was clean, the staff was friendly, they had what I needed.
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May 2022 by Amanda Farley
The store itself is of course very nice, everyone is always friendly. I have seen Haley twice now for my hair and she really is just so talented and knowledgeable when it comes to hair, I can't imagine going to anyone else-also so friendly and sweet!