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July 2023 by Margaret Mosser
First Response was wonderful to work with! Barb walked us through each step of the process and was very patient while we waited for the insurance money. Their team was always on time, worked efficiently, and cleaned up wonderfully after the job was done. I would highly recommend First Response!
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June 2023 by John Buckland
Great work on our home after a car plowed into our house/bedroom.Very responsive, professional and easy tobwork work. We above and beyond to make our home better than ever.Highly recommended!Services: Remodeling
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June 2023 by Melissa Elliott
We used them for storm repair on the outside of our house after a trampoline hit in a wind storm and they did amazing job on the house.
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May 2023 by Mona Burchett
A tree fell on our house causing roof damage through to the inside ceiling. First Response answered our call within minutes, contacted our insurance agent, and literally took over coordination of the restoration effort. They completed roof structural repairs, installed new shingles, and repaired interior ceiling damage. First Response has skilled professionals who work professionally and efficiently inside and out.Services: Roofing
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April 2023 by Lesley Oliverio
A water leak from my roof, during a major storm, damaged my drywall and ceiling in my master bedroom. First Response Restoration came faster than the other companies, found my leak, repaired the drywall-painted and cleaned the carpet. Their roof expert found the leak when no one else could. They also stayed in constant contact till the job was completed. Best workers I've had in years! Very nice people-Service: Water damage-related cleanup & repair
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February 2023 by Diana Prichard
My refrigerator leaked throughout the kitchen and the downstairs ceiling collapsed all over the place. Someone recommended First Response Restoration. Brian arrived an hour after I called, cleaned everything up and set equipment to dry everything out. Barb came over the next day and did an estimate for my ceiling replacement. Once everything was dry, they came back and remodeled the downstairs. My insurance adjuster told me this was one of the smoothest claims that she had ever processed. I was very pleased with the overall outcome and highly recommend First Response Restoration to others! Thank you !Services: Water damage-related cleanup & repair
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February 2023 by Anna Mazur
First Response repaired our bathroom and ceilings after water damage. We are very happy with the whole process and how the repair turned out. The manager and her team were professional, clean, and on time. They finished the job as planned and we had no issues whatsoever. We recommend them to anyone looking for restorations after water damage or else. Thank you!Services: Water damage-related cleanup & repair
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November 2022 by J MARSHALL VALENTINE
I came to First Response seeking assistance with a chimney repair and a new roof project. First Response was prompt to get me the perfect group to complete the chimney repair, worked with me during the other group's work completion, then scheduled out my roof repair to be completed before the dreary season. The staff was consistently professional and easy to work with for the various tasks. I would recommend First Response for any home repair needs.
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October 2022 by M. Davis
My husband and I initially came in contact with First Response after a windstorm damaged our first home. We were so happy with the quality of workmanship and level of customer service that we asked them to stay and do additional work! Now, they are the first company we call. They just completed a huge project at our new home, installing custom-sized windows and an enormous sliding door, along with a range of exterior repair. I always appreciate the time everyone takes to explain their plans and work with us to make sure everything is exactly what we want. 11/10!
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October 2022 by Kevin Adkins
It's tough these days finding a good contractor to work on one of your most prized possessions, your home. Especially one who does quality work and takes pride in doing so. After our home took a significant amount of damage from fire and water, we had no clue where to even begin. We got recommended to First Response the following day and we are so glad that we did!!! The response time was quick, thanks Barb!, and the amount of effort put into the review of the damage to our home was far beyond what I expected. The many years of experience that John and Steve brought to the table, and the great attention to detail, ensured us that nothing would be missed. They helped us(at a much needed time) navigate through the complicated & extensive claims process... we are very thankful for that to say the least. The quality of work was exceptional(10/10)! All of the personnel working in our home on a daily basis were very professional, quick to answer questions, and address any concerns along the way. The final product... AMAZING! We are now back in our beautiful home thanks to everyone at FIRST RESPONSE!!!!!Service: Fire damage cleanup & repair
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October 2022 by Megan Davis
My husband and I initially came in contact with First Response after a windstorm damaged our first home. We were so happy with the quality of workmanship and level of customer service that we asked them to stay and do additional work! Now, they are the first company we call. They just completed a huge project at our new home, installing custom-sized windows and an enormous sliding door, along with a range of exterior repair. I always appreciate the time everyone takes to explain their plans and work with us to make sure everything is exactly what we want. 11/10!
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September 2021 by Gail Ray
This company did a wonderful job on our house remodel. They are consistent, clean, honest and easy to work with. Also very knowledgeable and trustworthy.Service: Remodeling
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August 2021 by Heather Birkbeck
Well Steve sense you think nobody makes mistakes and want to do it public it was supposed to be a review for first response pregnancy test not you're company but you can still watch YouTube video on how to do the jobs you bid on when you should know it
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July 2021 by Erika Bailey
The team at First Response will spoil you! From the first interaction to the last they are professional and courteous. The individuals are highly skilled and deeply concerned about doing the job the right way. They treat your home like its their own. I can't say enough about the quality of their work and their character. I had a leak in my home that required more than $160K in repairs over a period of 4 months. There was plenty of time to detect a weakness in this company. I did not. Highly, highly recommend!Services: Painting
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May 2021 by Travis K.
Had to call again to get one of my three roofing jobs repaired. Found out they don't do roofs anymore and don't seem at all interested in honoring any warranty they did for said work. Passed me off to several third parties that were hard as hell to get pinned down to show up. Showed up without the necessary materials to do the work even though they were supplied with photos and a scope of work (I used to manage contractors and job work so it was a pretty thorough scope) and tried to over charge once it was repaired. My review still stands. Don't waste your time and money with this company. They should honor their past work - especially when it's their F-up.
