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December 2022 by Naomi Napier
melody is the best!!!!!! they are always so sweet and accomidating!!!!!!!!!
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January 2022 by Laura Ratliff
I've been with kemba for 20 years never had a probablemgetting a loan and if I did they bent over backwards to fix the problem. Love them fine lady's. Always egar to help.
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July 2021 by Holly Buscher
Most of the people there are nice, willing to help. Not giving it a full five star rating because when I went to go see about financing my car a few months ago, Joetta came outside asked me what I wanted and was real rude and judgmental. Besides that everyone else was sweet.
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July 2021 by Jennifer English
A well deserved 5 star credit union....always professional and courteous...and I have been a member for well over 30 yesrs... I just wish they had an office in Short Pump VA...Kudos to the entire staff and management at KCCU
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July 2021 by Romond Canada
Great people!Never had any issues.
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July 2020 by Phantom Xavier
Repeatedly locks your card if you so much as make $100+ in online purchases and then the backwards operating hours will prevent you from accessing your money on a weekend. The "Fraud Dectection System" also conveniently only works Monday-Friday so good luck if you have an urgent payment due on the weekend after shopping online.
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January 2020 by Jj Johnson
The staff are amazing very cheerful, I feel like I'm at family members house instead of a bank, I always walk into smiles and laughter, caused only by absolutely amazing staffing but their system is horrible... I've had money held for reasons the bank itself couldn't understand, and more then once... If they updated their system I doubt any bank in the area could come close to comparison
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August 2019 by Jon Corra
Very rude staff. Unprofessional.
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June 2019 by Gina Simpson
Best bank ever. These ladies are genuinely good people, always looking out and beyond to help!
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August 2018 by Janie Pettry Price
What is the difference between a bank and a credit union ? A bank is set up to get you in debt, a credit union to get you out.
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April 2018 by Sandy Campbell
It's a great place to to bank We love all the people that are there they treat you like you own the place
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August 2017 by Sandra Shaffer
Go there to get change for my business
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July 2016 by Tommy Woodson-Hall
Customer service is below average. I switched to Chase and have not looked back. Tommy W.
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March 2014 by Patrick Blankenship
I've been banking with them for around 2 or 3 years now. I work at Kroger and they are very convenient. I've never been inside of this place, until tomorrow, they are very easy to work with.
