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January 2024 by Lashell hinkle
With how much I send here I should know better then buying anything from this game stop or the one in beckley I had bought a ps5 control for a Christmas present for my boyfriend and we go and plug it up last night and it don’t work I try all day to get someone to answer the phone there and finally after 6 hours of calling I get told because we didn’t get a warranty on the control they can’t do anything about it and they would only offer 10$ in trad value and the control is 60$ so I’m out of 60$ I will never spend another penny at a game stop again if I could give it no stars I would
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August 2023 by Ashley Paige
Wonderful store with extremely helpful staff
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June 2023 by Michael Plummer
Purchased a Nintendo switch on 6-11-23 and found it to be defective as we got home. Went back out on 6-12-23 and spoke with a person named Brandon that claimed to be manager. He stated that since we didn’t purchase a warranty and it was open that he would not replace it. We ended up going to the beckley location and exchanged no issue and reported the manager of MacArthur location to corporate. It also stated right on the receipt that it was covered yet he still refused to perform the exchange
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February 2023 by Michael Royal
My kids Love this place
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November 2022 by Eddie Williams
Great service and great people!!! The only gaming store I'll shop FOSHO!!
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July 2022 by Timothy Holstein
Clean and we'll stocked prices are competitive.
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July 2022 by tyler “ReV0” truman
It's a gamestop. Enough said. Extremely nice employees.
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January 2022 by Brenda Gore
Had what my son need, made him really happy
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January 2022 by chad tackett
A gamers dream store and great customer service
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December 2021 by TruckChuck
Little short pudgy fellow in 30s with beard was straight rude and the girl answered questions with minimum information. Was really no help at all. Now I’ve been calling for hours with no one answering. Lazy I suppose probably why they’re into gaming. Lol?
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December 2021 by Dustin Garretson
It's game stop becoming obsolete when digital is always cheaper
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November 2021 by sabrina pack
Hey it was so good thier and it had go ooooooooood pokemon cards
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October 2021 by Amanda G
Can't remember the sales associates name but he was a great help. Any game I asked about he gave me a run down of what it was about and gave his own opinion about it.. Happy to see that there is still sales associates that actually know about the products
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September 2021 by Marlene Robinson
Friendly and helpful staff
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August 2021 by sandra jarrell
Love game stop. Staff is amazing
