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February 2024 by Stephany Canterberry
Prices are to high.
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February 2024 by Francie Crist
This store's HORRIBLE CUSTOMER SERVICE, OR I SHOULD SAY LACK OF ANY DECENT SERVICE, has brought decades of me as well as my family shopping at ANY AND ALL. Victoria secret stores. Congratulations, your customer base will continue to shrink if you continue to IGNORE AND LIE to customers. Way to go!
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February 2024 by Stephanie Lilly
I had the worst experience today trying to return christmas item i never opened tags on them there was a older lady that treated me like garbage i just wanted a gift card and she told me i had to shop in store i told her i didnt see anything she did not want to return my items because they were purchased online more than the return itself i was just treated like a piece of garbage i do not recommend this store
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February 2024 by memories 2018
Great sales
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January 2024 by Jeremy Dillon
Awesome ?
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August 2023 by Mic Co
my gf got her some Pink stuff very cute
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July 2023 by Ky Mc
Tinesha has the most amazing customer service!! She is very friendly and spent ages with me helping me find just what I was looking for. Very bubbly and welcoming, she made it an awesome experience.
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June 2023 by Kyleigh McMillion
Tinesha has the most amazing customer service!! She is very friendly and spent ages with me helping me find just what I was looking for. Very bubbly and welcoming, she made it an awesome experience.
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March 2023 by Kaci F.
Usually, I'm a huge fan and have been for years. In the past month, I've bought four bras, 7 pairs of undies, shorts, and jogging pants from VS. I usually get measured for bras every few years where my weight fluctuates. My mom is 68 and has never been measured. Actually, she's never been inside of a VS store. So, I told her to come with me. I bragged about how great service was and how she'll finally get a bra that she's comfortable in after all of these years. Boy, was I wrong. We, unfortunately, got the worst customer service employee EVER. When we arrived at the Crossroads Mall VS, there were two women folding. I asked if someone could measure my mom and it was her first time. There was an older, brunette lady who said she would. However, she acted like it was a bother. Having been measured numerous times, I knew what she was doing was incorrect. She told my mom she'd measure her right there in the middle of the store. So, my mom stood at the panties area and was measured with her sweater on. The lady didn't even ask my mom questions like what size she typically wears. She just gruffly said my mom is a 40 D. Then, she proceeded to say that they didn't have any 40 Ds in stock and went back to what she was doing previously - folding. My mom was pretty stunned where I had hyped up the experience. I was planning on buying some more bras, shorts, and jogging pants for myself but I was so disgusted by this older woman's attitude, that I told mom we'd go ahead and just leave. I tried to still be polite and 'thank' the woman, but she didn't even acknowledge me. It was the worst service I've ever encountered in a VS. I highly doubt I'll go back to this location. If this lady didn't want to deal with people, she sure picked the wrong job!!!
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February 2023 by Robin Fisher
The pictures of the models facing the mall which are there for children to see are way too revealing for a family mall.
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December 2022 by Michael Royal
Wife absolutely loves This place.
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November 2022 by Jamie Blevins
Maybe I can find my Amazing Most Beautiful Bestest Awesome Wife something to wear for me Tonight at our little Getaway ! Wish me luck Everyone!! ??
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August 2022 by Ashley
My favorite underwear and body spray store great sales spent $250 and got me and my two daughters a years worth of lotions, body sprays and bra's.
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April 2022 by David Underwood
Some decent deals. Most of the products say they are a certain size but they don't fit like that size.
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February 2022 by Felicia B
I got what I went in to get. But there was one issue I didn't like at all was that an associate (worker) came and asked me did I need some help while I was browsing and I told her no I was just looking. Well she just stood there watching every move I made. She didn't go and ask anyone else if they needed help. Just stood where I was at looking at me. I felt very uncomfortable and targeted as a shoplifter. I have the money to pay for everything I need to get and that's exactly what I did. I paid for what I had and left. I needed and wanted to get more stuff but after that I was done.
