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April 2024 by Katherine
This dude will rip you off!!!! I was moving out of town, I’m a single mom and had my kid with me (mistake #1) and made mistake #2 by letting him buy two fat white gold wedding bands of my GRANDPARENTS for a measly $100 for 2! And he had a big wad of cash in his pocket he didn’t have to rip me off like that. and ?
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April 2024 by Michael Frazier
I can’t say enough good things about Mr Allen and his business. He is an amazing goldsmith to say the least. There is nothing he can’t repair and it’s always better than it was made. He repaired a bail on my large cross necklace yesterday and it will last forever! His ring sizing is on point and you can never tell it’s been done unlike other jewelers. His jewelry prices are also very reasonable. Not to mention the customer service is the best ever.
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March 2024 by Kimy Stowers
Absolutely adore this company & the owner Philip! Have used him for years, will continue for many, many more!
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March 2024 by Rookie5k473
Great little jewelry store.
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November 2023 by Yahweh Yahweh
Allen's does an amazing job repairing my jewelry. I popped my gold arm bracelets on several occasions and he never hesitates to fix them in an efficient and timely manner!
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October 2023 by Tim Arnott
If I could leave a Zero Star I would. Just an all-round disappointing experience. I came in on Monday, September 25 to order a gold blank for a custom wedding band and was told it would be in store in a “couple” of days. I informed the gentleman working that I would need it ready by the 5th of October, and was insured that was very possible. After not receiving a call by Friday, Sept 29 I called to check on the status of the order and was told that he “received a ring that he didn’t think would work and had another on order that should be here by Tuesday”. After not receiving a call on Tuesday I visited the shop that evening and was told that he didn’t like the one that came in, and that another would be in on Friday, Oct 6. I reminded him that I needed it by the 5th…I then proceeded to order a simple gold band and was informed it would in by Thursday the 4th. I’m leaving this review on Oct 14…and still have not received a call that the ring is in. The wedding has come and gone and a ring was purchased from another establishment. Over all…. 1) Absolutely horrible communication from this establishment. 2) The original request was for a custom band, not an ordered “generic” band. 3) If it was a job that couldn’t be finished in the asked for time frame he should have just said so in the first place.
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August 2023 by Roger Morillo
Great Service! Great Prices! if you need a jewelry repair Mr. Allen does an excellent job a way better than pawn shops or fancy stores
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August 2023 by PFM
Phillip Allen is friendly, honest, does an excellent job and very reasonably priced. I wouldn't consider having my jewelry repaired anywhere else.
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March 2023 by Michael Greathouse
Amazing service and allen is the man at what he does he has a craft that no one else in this town can do a did they do I gaurnetee you he does it better and cheaper
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February 2023 by Ron Fowler (WVRON24_7)
Allen's is a true gem in the valley. Very polite, nice man that will work with you and help you out and one the best guys I've ever met..my whole family goes to Allen's.update on 10/28/22 even better than was before..must try Allen's for jewelry and repairs,also cleaning service and Allen also pays more than any pawn shop around for gold.UPDATE:2/4/23 HAD 2 NECKLACES REPAIRED BY ALLEN THAT I THOUGHT WAS A WASTED CAUSE BUT ALLEN PULLED HIS MAJIC AND I HAVE 2 SAME AS NEW NECKLACES THAT COST ME ALOT WHEN GOT NEW,SO ALLEN SAVED ME ..YOU GOTTA CHECK HOM OUT HE'S NEAR KFC AND BESIDE DOLLAR GENERAL IN ST ALBANS BEHIND GOMART. BEAUTIFUL RINGS AND NECKLACES AND THE BEST PRICES YOU CAN FIND. ALLEN ALSO BUYS SCRAP GOLD SO TRY ALLEN 1ST BEFORE THE Pawn SHOP...YOULL GET MORE MONEY FROM ALLEN. THANK YOU ALLEN
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February 2023 by Charity Matney
Hours must be incorrect. Came at 3 on a Wednesday and no one here.
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December 2022 by Tommie blackwelder
Always great service and quality here.
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September 2022 by Ron Fowler
Allen's is a true gem in the valley. Very polite, nice man that will work with you and help you out and one the best guys I've ever met..my whole family goes to Allen's
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February 2022 by Esther McQuain
I took a pair of earrings to Allen's because they needed repairs. This was special to me because they were one of the last gifts my Mother gave me. Allen's went above and beyond. I got the earrings back and they are stunning, looking restored to new. Thank you, Allen's. You are officially my go to jeweler.
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January 2022 by brian johnson
Very affordable and great craftsmanship on the jewelry there. There not like other jewelers and charge top dollar for there stuff. Ive been here multiple times and I gotta say that whatever your needs or whatever your looking for they will find it or make it for you. By far the best place to shop for Christmas or even valentines day. Highly recommended
