November 2023 by Michael Goulette
5 star service at an affordable price.
June 2023 by Danielle Lubinski
Love going to Costco. Friendly employees and lots of great deals
April 2023 by Louis Merck
Cheap prices on tires
December 2022 by Kent Bond
Top notch customer service and products. Free lifetime of tire, tire rotations when you buy your tires there.
December 2022 by John Michaud
It would be nice if they'd answer the phone.
October 2022 by Steven Davis
Friendly, expert help. Good experience. Would recommend highly.
September 2022 by JT Heinz
Horrible customer service. Called in on Friday and said they would repair my tire if I brought it in on Saturday and left it. Brought it in on Saturday morning and they refused to repair the tire. Very disappointing and a waste of my time. Expected better from Costco and being a membership service. Wouldn’t recommend. I own 4 vehicles. Now I’ll never buy tires from Costco again.
March 2022 by Gwen F.
I so wanted this to be a good Costco experience. I scheduled and had the eye appointment with the optometrist. She was personable. But she flipped through the eye exam so quickly. When I explained my problem with my current subscription, she simply said she'd increase the bottom reading level in the progressive lens. I was immediately skeptical, but I went along with the prescription. First mistake. I ordered three pair of glasses. When I picked them up, it was apparent the prescription was wrong. I tried to wear one of the pairs for a couple of days thinking my eyes needed to adjust. Didn't work. I returned them. The people behind the counter were somewhat supportive, but they appeared to suggest I was trying to just get my money back. After I proved I just wanted my glass' prescription to be right, they said they would simply adjust the top and bottom prescriptions according to my previous and new prescription. Once they let me know the new prescription lenses had been completed, I went to pick them up. They said they didn't have my frames and that I had taken them with me. I knew I had given them to them when I returned the glasses to be remade. In fact, they had the cases and still insisted I had the frames. Two days later, they called to let me know the lab had my frames and they had my new lenses ready to pick up. Final outcome: I have tried to wear these glasses. One pair is unwearable. They are plastic and the frames are not adjusted correctly. I said this to the counter person. She sighed heavily and tried to adjust them. One other pair seemed to be ok. I have been wearing this pair for 3 days, but the prescription is wrong. I have headaches and I am continuously nauseous . This week I will return all three pair of glasses to Costco. I am dreading this.
January 2022 by Dina M.
Not the best customer service, workers are rude. Very disrespectful, never Available to help customers but they have plenty time to talk with each other. Get ready to feel like an inconvenience at the store you pay to get in. This rating it's only on customer service experience not products
November 2021 by Rachelle P.
Difficult night at Costco . Tire appointment at 4 pm . 5:45 still waiting . I was informed that the tire machine has been broke for over a week so they've been working with one machine. Which is fine but then call some of your appointments and reschedule them so the customer is not waiting two hours. I would've been fine with a reschedule . Update is another hour wait. At this point I am now missing a pre-planned personal 6 PM appointment due to this That is greatly inconveniencing somebody else.
May 2021 by Ona Leddy
Spend the extra couple hundred and get new tires the correct way. My husband and I thought it would be an hour or two at Costco turned into five hours of waiting. When we left with the new tires, we soon found out there was a leak of air. We went back, and the tech admitted, "the new guy put the tires on, and no one checked it work." Also, it's been a year and a half since I got the new tires on my car, and the dealership told me the front left tire was "installed inside out." Horrible....don't do it.
April 2021 by Tracy J.
Follow the constitution of the UNITED STATES!! Stop harassing over the masks !masks do not work as proof by the Republican states that do not infringe on the rights of people !!!
April 2021 by Tanvir Hassan Khan
Good tire prices!
January 2021 by Larry V.
I appreciate that Costco takes Pandemic precautions seriously. The checkout process has never worked more smoothly. Thanks for putting safety first for your customers and employees
December 2020 by Jenni C.
totally witnessed a woman getting ran up to by an employee and tell her children they could not drink and to keep their make on their nose at all times or leave. She told them that the mask mandate allows someone to drink or eat with moving their mask. what a bunch of mask nazi's!!! made one child cry. The employees looked silly-