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March 2024 by Paulette Szuminski
Very friendly customer service. I would definitely go back.
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January 2024 by ShakinJ
Ordered online. Battery was ready in minutes. Purchase and core return couldn't have gone smoother. The staff at the Capitol Drive location are top notch
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December 2023 by Samantha Sellers
Very helpful! (Stew) went above and beyond! Store #567
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September 2023 by Anita Toy-Reinerio
Today, I brought in a large amount of old/used batteries & lightbulbs to be recycled, Tim was so generously kind to help explain and help me understand the recycling fee process for batteries and lightbulbs with Batteries+. Since this was my first experience with Batteries+ and recycling, Tim made an exception and accepted my batteries & lightbulbs without a fee today. He went above and beyond to help me as a customer and to keep me coming back, I will definitely refer family members, friends, and coworkers to Batteries+.
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August 2023 by Melissa Podolski
My battery died last night, called the Brookfield store and the man said he change it right away. This man was wonderful. When I walked in he had pulled all the batteries that would fit and told me about each. Then went out and help put it in even let my son watch. What a nice and refreshing change to most places.
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June 2023 by Suzy Anderson
Very friendly. Went above and beyond with battery and replacement key!
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April 2023 by Daniel Flinn
STOPPED IN THE STORE ON FRIDAY APRIL 7TH TO SEE ABOUT HAVING AN SECOND KEY MADE FOR MY F-150 TRUCK. SALESMAN LOOKED UP MY VEHICLE AND CHECKED ON A KEY AND HAD IT SHIPPED FROM A DIFFERENT STORE AND MADE AN APPOINTMENT THE FOLLOWING WEDNESDAY. ARRIVED TO THE STORE ON WEDNESDAY AND TEHY HAD THE KEY AND PROGRAMMED IT TO MY VEHICLE. VERY GREAT CUSTOMER SERVICE FROM BOTH SALESMEN AND WILL BE SHOPPING THE STORE AGAIN. OUTSTANDING SERVICE. DF.
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April 2023 by Balaji Ramachandran
Though I have been living in Brookfield for 9 years, today is my first visit to BatterisPlus and it was a very pleasant experience. I needed to replace my car key fob. When I called up BatteriesPlus Brookfield, I was answered by the employee who was extremely helpful. He listened to my problem and offered me choices . I drove my car to the Brookfield location and got a new car key fob shell and key cut done within 10 minutes. I am really happy with the service I received . You got a new customer / fan for life. Thank you .
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February 2023 by Yael Margretz
Had very nice experience there with different employees. I come here to drop off used batteries and buy new ones. Install of car battery was especially helpful!
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February 2023 by Debbie Hecky
Outstanding service both at Menomonee Falls and Brookfield locations. A broken screen on my phone sent me to Menomonee Falls but unfortunately did not have the screen. The staff person offered to check other nearby stores, found one close by who would be able to do the repair and called ahead to be sure the it was there. In Brookfield the assistant manager waited on us and was great in explaining the process, giving us the cost, helping us to evaluate repair vs new phone, explaining the slim possibility of not being able to repair the phone. I decided for repair. Within an hour we received a phone call saying the phone was repaired. Completely satisfied with the work and the courtesy of both employees at the two locations.
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February 2023 by Brandon Wickus
My battery was ready when I arrived - Gregory was friendly and great at explaining everything. The store was clean and well organized. In and out quickly!
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January 2023 by Sue Brown
Very excited to when I discovered that Batteries Plus sold and installed car batteries. However, I am VERY DISAPPOINTED and DO NOT RECOMMEND this for anyone! I was sold a battery that was the wrong size for my vehicle. The employee dropped a bolt in my engine that was needed to hold on the battery bracket when he installed the battery. He gave me the bracket and told me I need to find the bolt to attach it. I had to go to my car dealership to find the bolt in my engine. They found the bolt and told me that the battery I was sold was too big for my car. The bracket will not fit any more. Plus, they told me the ground wire wasn’t even connected. I went back to Batteries Plus and spoke to the installer. He could not get the bracket to fit either. I told him he didn’t connect the battery ground wire when he installed the battery. He said there was nothing he could do except give me a 20% discount. Never going back and I highly recommend you don’t either.
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December 2022 by Don Galster
Excellent customer service, things explained well, patient polite staff despite busyness of store. Service on my phone was reasonable time-wise, and other battery types/options for household batteries explained. Fair price. Discount applied.
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December 2022 by Bonnie Kureck
Got what I needed. They replaced my key fob battery. Altho nice, the guy mumbled kind of softly and hard to understand.
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October 2022 by Mihir Gandhi
Purchased car battery. Battery had problem under warranty period. They took care of the problem. No run around. I highly recommend this place compared to big box stores or other places
