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February 2024 by Howard Wrightson
I live this brand everything about them . I’ve only owned one tool of theirs i didn’t like
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February 2024 by Mark Eckstein
Your sales person stated he would file for me to receive a free item. I haven't received it and you won't help fix the problem.
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February 2024 by Aditya Thuse
No tools sold at this location ?
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January 2024 by Jonathan Castleberry
Purchased 3/8 impact. Came with 1 defective battery and gun only made it 1/2 day before malfunctioning
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January 2024 by zena young
Was wondering if they would be interested in an idea
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November 2023 by Skid McMarx
I work for a general contracting company and we send these guys our tools for repairs. Not only is their website super easy to use the repairs are fast and free of charge as long as the tool is under warranty. Cannot say enough about how good the service is.
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September 2023 by Jason Stabb
A Milwaukee tool junky's play ground!! Need a tool you didn't even know they make? Go here to find it. I was very happy with the customer service here. I had a battery that would not take a charge. They looked up the serial number, tested it and gave me a new one.
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September 2023 by Misha Dancing Waters
I bought a house last year and purchased the MX Fuel system with string trimmer & pole saw attachments. It works great. Changing the string is challenging- this needs redesigning. My first impression was how heavy it is. If you are not a construction worker, I highly recommend purchasing the shoulder strap. It would be nice if a strap was included. The system came with 1 battery. The batteries have about 20-30 min of life, fully charged. They take a good 3 hours to recharge. They cost upwards of $150 a piece. Realistically, if you spend a full day working in the yard, you would need about 6-8 batteries on rotation & multiple, expensive charging stations. This is not sustainable or functional. For this kind of money & from this brand, I expect better performance! (My mom bought a cheap string trimmer on home shopping- came with 2 batteries, weighs about 4 pounds, batteries last much longer, has worked great for 3 years)
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June 2023 by Eric Jacobi
The warranty on Milwaukee Packout is Limited Lifetime, and covers things like defects in material or workmanship. Having a Packout organizer with a defective suitcase handle that I just purchased, I thought I would bring it to the 'mothership' to honor the warranty. The lady at the counter informed me that Packout has no warranty, the Milwaukee is "still trying to figure that out" and I should attempt to exchange it where I purchased it, which was through an industrial distributor. Pushing back on her claims, I politely told her that I felt an exchange through the manufacturer would be a better bet. She disappeared with my defective Packout, than returned several minutes later, claiming that her boss attempted to 'fix' the defect and than realized that it was beyond fixing, which I suspected. Ultimately they did the exchange, but for this being a Milwaukee Tool Service located at their global headquarters, the service should be a higher echelon. Milwaukee makes great products, but the service at this Service Center was lackluster and there is definitely room for improvement.
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May 2023 by lolus pololus
i have Milwaukee soldering iron 2488-20 pass warranty tool still working unit till plastic retainer nut which one is holding heat tip got soldering unit got damage , try to purchase from milwaukee but is not available separate , i was told to buy new unit . what a joke!!
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April 2023 by Jackey “Quail” Post
Very disappointed in Milwaukee. All our tools this brand. We've had several issues and mailed in for repairs. All work denied. They won't stand behind a 2 year old chainsaw? But BLACK&DECKER stood behind a vintage sander! I suggest switching to a company who stands behind and repairs their products!
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March 2023 by Jeff Lamore
I am Milwaukee Brand to the core! My Dad, Uncles, and Myself all being from Wisconsin originally, have all used Milwaukee Tools for years and years! Even my Mom loves her Milwaukee Drill. I have and use my Milwaukee Tools daily! I have three drills, Sander, Circular Saw, Blower, and Hedger! I will only buy and use Milwaukee tools. Milwaukee tools are top notch through and through. Durable and ready to use on when ever you pick them up! Milwaukee tools are top notch and blow the competition off the job site!!! They have the widest of tool selection that I care to look at! For all your Construction, Carpentry, and Home needs! Take it from someone that has been in construction for forty years!!! You will not go wrong with any of the Milwaukee tools!!! Thank you Milwaukee Tools!!!
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October 2022 by Slaven Soljic
They don’t honor any of their rebates. Especially if you buy from Home Depot. It’s pretty much a scam. Avoid!
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September 2022 by Stephen Heeney
Love Milwaukee. Great tool brand. Wish I could get a job here!
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September 2022 by Charlie Goersch
In my opinion Milwaukee is hands down the best power and hand tools on the market. The service we have received is second to nobody in the industry. We have never had even the slightest hint of an issue when dealing with Milwaukee Electric Tool! Black and Red, till I'm dead!!!!!!!
