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August 2023 by Ceree King
Believe the reviews I’ve had quality mechanical work done on my cars here. The best restoration job was on my Cadillac, damn insurance company didn’t want to total out the car . Jim brought my baby back to life like it was never smacked. Lifetime customer ?
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September 2022 by Jeanette P.
When I went to visit my Sister in Cudahy, we were on the I-94 interstate and got into an accident. My right front fender and front of the car got the worst of it. Thank goodness no one was hurt. I called around and found Authentic Automotive and I'm so thankful I did. When they finished fixing my car it looked brand new. I also mentioned to them I wanted to get back home at a certain time so I could see my granddaughter before she went off to college. They made sure my car was done so I could do that. Everyone there was very caring, honest and true to their word. I was so lucky to find them. I would recommend them even if you would have to go a bit out of your way to get there. I don't think you could find any place better than Authentic Automotive.
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February 2022 by Patricia P.
Everyone at Authentic is just that - authentic, trustworthy and kind. It is truly a pleasure doing business with everyone at this small family shop. I feel lucky I found them and am sure you would, too!
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February 2022 by Bobbi Duellman
words can't even express how happy I was with their work and how greatful I am to them. I unfortunately had my car almost stolen 2 weeks before Christmas and I took it to their shop after I was referred there and they literally treat you like family. They took care of everything I needed and submitted it to my insurance and got the ball rolling. They ordered the parts I needed and when they came in I took my car in and had it back in 3 days, and did a beautiful job. I will be forever greatful for them turning a awful experience in to such a blessing.Service: Body & Trim
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February 2022 by Jose Luis Garcia
Having a problem with my truck handle was a nightmare for me...I meet Todd , very professional person give me the solution and fix the problem...Definitely I recommend this place for any body & trim or painting make my truck look amazing....thank you very muchService: Body & Trim
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October 2021 by Lou P.
I hate to report of my very disappointing experience with Authentic Auto. I have an older vintage 73 Dodge that had power window problems- in particular the driver side window failing to close and stuck open. Jim was friendly and assured me that both windows would be repaired and I left the car there confident I made the correct decision. The car needed to have window regulators ordered and considering the age of the car there were availability problems. Quite understandable if it weren't for the fact that most people want there car back within a reason amount of time. To me reasonable does not mean - not having the car for 3 + weeks for a window repair It is definitely reasonable to me to be unhappy to Jim's response to me when I asked for a time line that the car be ready? The response was in so many words "we will get to it when we can "-not acceptable to most people. Finally after I called his shop and said I've waited long enough and I will come over and get the car-then the car was done in a day later. The cost of repairing the windows was an unbelievable 880 dollars! To me this amounts to be A LOT of money 6+ hours of electrical troubleshooting I do not buy at all. While car electrical is different from equipment I worked on as a maintenance electrician the basic principles still apply. Power goes from the fuse box to the door window switch and from the switch to one plug to the window motor. Hard to believe it took 6+ hours regardless of the shape the overall wiring being in. What made matters worst was when I called to report the right side window did not work I was told it is time to get rid of the ####### power windows. I will agree that hand cranks are the way to go to me though that's beside the point . The car should of had no issues after spending an amount that would be reasonable for a new transmission or a new exhaust system. Paying close to $1000 on a half fast window repair is enough for me to never consider to go back or recommend to others
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June 2021 by Russ Say
Was referred to Authentic Automotive by my mechanic friend and I cannot say enough good things about Jim's work, Kia made a small issue into a big problem and Jim was able to fix it with his years of experience.Awesome workService: Body & Trim
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June 2021 by Alllove eel
Very knowledgeable group of folks who have been here for over 20 years
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December 2020 by danamarie trudo
Impressive results. Awesome team. Amazing high quality and attention to detail. Couldn't be happier in all respects. No short cuts here. Jim and Melonie are honest folk and really great to work with.
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October 2020 by Joe Favors
Hands down, best bodyshop in the Milwaukee area. Can’t thank Jim and the team enough for the amazing paint job on my 77 C10.
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October 2020 by Joe Favors
Best bodyshop in the Milwaukee area! Fast and friendly service with quality that can’t be beat.
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August 2020 by Michael Thompson
It was ok but they couldn't help me with what I wanted .
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July 2020 by Darryl Cole
I took my 1973 Buick Riviera there for a few issues Jim and his crew did a great job and were very friendly and honest.
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November 2019 by Jimmy Conway
Worst possible experience of my life...a manipulative dishonest owner..Jim plimpton...over charged me by thousands of dollars and threatened to to keep my car if I didn't pay....I would not recommend this place to daffy duck. Update.... still the worst possible scenario. Everything I mean everything he worked had to be redone. I would not let this shop work on my car for free. Learn a lesson from me . Don't be stupid like me
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November 2019 by Craig Halverson
Super fast friendly service always great work
