October 2020 by Kevin Gullikson
Great service and friendly staff! Steve has gone above and beyond in helping me out multiple times
September 2020 by Dave Cooper
Free installation on any accessories that you buy there, plus a ten percent discount if you buy at least five, plus one year service warranty and free tune ups on new bikes is just a great deal. Super happy with my experience.
July 2020 by Daniel S
Steve and Jake were incredibly helpful, the bike that I was looking for was out of stock but I signed up to get a message when it came back in stock. when it came back in stock i got a text that said they would hold it till the weekend, so i came in a few days later and test drove the bike. they even stayed a bit late to help me figure out how to change gears. within 30 minutes I had walked in test drove the bike and was checked out and on my way. friendly! fast! helpful!
July 2020 by Joe Medrow
Always have what I want or need! Busy right now(people getting their bikes tuned up during COVID), but that's a good thing.
July 2020 by Justin Wade
I cannot say enough good things about this place. Bought a bike a couple months ago only got to ride it a couple times and ended up with a flat tire. Told the group at the store and while being busy they took me in right away and got it fixed in a matter of minutes. Thank you to that team I am very grateful I will have a bike for this holiday weekend!
July 2020 by Kelsey Weismann
Bought a new bike here a week ago. Very friendly and knowledgeable staff! Great experience!
July 2020 by Matt Wahl
Dropped my bike off for service. Staff was very friendly and helpful with my needs. Will continue to use in the future
July 2020 by Andrew Jablonowski
Super friendly, knowledgeable, and reasonably priced! Highly recommend this LBS!
June 2020 by Greg Pufahl
This place is awesome! We only take our bikes here. They know bikes and give you the best advice to fit your needs. Plus their prices are not that bad. Very friendly workers etc.
June 2020 by Sean Hancock
These guys are incredible! Patient, knowledgeable and very personable. I had bought a bike that wasn't for me from another dealer and went to these guys about the situation and they TOTALLY hooked me up. All around just good people :)
June 2020 by Richie N.
I don't like this place because I have called two different times and each time they tell me they are two busy to work on my bike SMAE - O SAME - O - never fails
May 2020 by rj s.
Been a few years since I had my classic Raleigh super course gone over. The bike has regular ball bearings instead of the ones on a ring. I have in the past tried to take it to a person that knows how older bikes go together Saw the high ratings for south shore cycles Never had taken a bike there before Bike rolls like new. The mechanic at south shore did find where the last mechanic didn't get things quite right. That was at rainbow Jersey where the owner Jerry was an expert on ole bikes but staff were lackin Been on 5 rides so far this year 20 plus miles ones The bike really rolls. Extremely happy that I went to south shore. I think a winner Had the bike totally checked over. Wheels and sprocket bearings repacked. I thought they charged a fair price for the work performed 5 star business Nice experience bottom line.
May 2020 by Kamilah L.
We've been working with this shop for the past couple of weeks and the experience has been nothing but amazing! Everyone at the shop is super knowledgeable, prioritize safety, and are more than willing to go the extra mile to ensure that you have everything you need! Victoria was especially helpful when it came to picking out accessories, and all of the guys did our repairs quickly and efficiently, without sacrificing quality. This will be our new go to shop for all our biking needs!
April 2020 by Britt Mallas
Got an awesome bike because they took the time to make sure it was the right fit for me! thank you!!
April 2020 by Ross Rondeau
Awesome service experience. Problem seemed complex at first but very easy installation by experienced repair persons.Friendly staff and awesome hours.
March 2020 by Jamie Grunewald
A late review but I wanted to give a shout out to a good experience. I took my Trek into SC last August for a tune up. The staff was curious, knowledgeable, and patient. I definitely will be doing business with them again.
March 2020 by K Shills
I bring a lot of bike builds and upgrades to these guys and they always do a fantastic job of working on my stuff with great prices. Can't thank Josiah enough for the great work he's put into my bikes. Highly recommend!
February 2020 by Jeffrey Allen Joseph
South Shore Cyclery's friendly knowledgeable staff provide excellent advice and service. Whether I go in to buy a bike or pick up some accessories, I always leave with top-of-the-line equipment and instructions on how best to use and take care of it. These guy's are the real deal, efficient and affordable. And I can feel good about supporting a local business. South Shore Cyclery has earned themselves a life long customer.
December 2019 by NoMo Paco G Gee
Great people Great service
December 2019 by Joey Marshmallow
They are pretty honest and have great bikes even though I just end up blowing out all mine lmao
October 2019 by Scott Lund
Stopped in between meetings & was greeted by 3 super friendly employees who were happy to talk about bikes & go the extra mile to look for a unique item I was searching for. Thanks!
September 2019 by Jog S.
This place is a gem. They people who work here are always helpful and so great to work with. I have had bike tune-ups and repairs done here.
September 2019 by Mona Stanke
Had some issues with repairs on my bike and it was handled immediately, professionally, and very fairly. I highly recommend this business. Thank you for your help!
August 2019 by jacqui pitzo
Wow. Great service here! Mom who knows nothing about this bike brand called with a "help I need a new chain quick" request for my son's electric bike. They had me bring it in and were able to fix the chain issue for him, and put it back on for him. They even put air in the tires for us before we left. This was the ONLY bike shop willing to help us, after I called specialty shops for help. Thank you guys! He was able to use the bike and have a great weekend in the woods on the off beaten path.
August 2019 by Bill Crelin
Purchased a giant bike here some time ago and was having issues with seat post. Was prepared to replace part but staff took the time out of their other work to help me solve the problem without having to purchase additional parts . This has always been my experience at South Shore . I drive by quite a few bike shops to get here and gladly do so as the customer service is always amazing. Highly recommended
July 2019 by Jeanne Murray
The friendly service and great customer care is
July 2019 by Gaby H
Very friendly and knowledgeable employees. Cool antiques throughout the store as well as new items. Kid friendly. We will definitely be back.
July 2019 by Mike Shelenske
Went into the store yesterday looking for a helmet for my little guy. (He's 10 months old) they helped me out because Walmart had none! Thanks so much!
July 2019 by Matczech Orlowski
Extremly great service! Very knowledgeable staff!
July 2019 by Lizbeth Erickson-Getman
Nice people---they work with what you have. They are service oriented. They don't try to sell you something you don't need.