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January 2024 by Jessica Wood
At first glance this hotel from the outside seems a bit dated but closer has a rustic charm to it. Walking into the lobby is clean and very tidy. The front desk attendant was very nice and very professional. She made great conversation with my mom and I and. She was very informative as well.The rooms are a bit dark and could use one more light, but for a 24 hour stay they did the job. The beds were comfortable and so were the pillows.The morning breakfast had plenty. A waffle waffle maker, eggs, tater tots, bagels, yogurt, fruit, cereal, and pastries. For a smaller hotel their coffee bar was great! They even had syrups to add to your coffee. Loved that little touch.They rooms surprising keep the sound in them very well. We traveled with my parents who stayed in another room. I travelled with my family which contains young kids and my parents said they could not hear the crying through the walls, and they were on the room right next to us.The rooms had a microwave and refrigerator which was helpful as their is a Kwik trip right next to the hotel so we were able to heat so meals up for our kids.I would definitely recommend this place if you are doing a quick day trip.
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December 2023 by Renee Rumler
Leigh was so accommodating as friendly. The hotel was clean and we really enjoyed our stay. Thank you!!Rooms: Clean and spacious.Safety: Felt so safe.Noteworthy details: Great staff. Leigh was fantastic!!
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October 2023 by Jeff Arnett
Hot tub room was great. Very enjoyable stay.
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October 2023 by Annette Inkster
Musty old hotel. Very overpriced for lack of quality. Girl at front desk was not professional and answered phone “hello”. Everything was outdated. Bed banged and clanked like springs were broken. Carpet was musty. Smelled like pot in hallway. No one at front desk when arrived. Breakfast was worse continental breakfast. Do not stay here! Not worth the money.Rooms: Dark hall, musty, outdated
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August 2023 by Araceli Cabrera
Great Hotel, were there for work near by and they have great customer service. A big thanks to that staff.
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July 2023 by Maiden Of Wolves
Was very happy with the stay. Free breakfast was great, more than just an apple or banana. My 2 grandkids loved the pool. Only issue I had was with the room being humid even with the air on and it wasn't humid outside. Found it cozy and comfortable and a view of the trees instead of the parking lot. And Kwik Trip a short walk down the road. Definitely would stay again definitely worth the great low price.
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July 2023 by Christopher Burkley
No one at front desk ever. Very little parking. Have a trailer or work truck? Park on road. Leaky roof. No place to eat near by....more.Nearby activities: No activities nearby. Really a poor location.Walkability: Nothing worth walking to.Food & drinks: Food and drinks? Not much to speak of. Modest hot breakfast. I hope you don't crave milkNoteworthy details: No place to sit if you leave your room. The small amount of lobby furniture is very uncomfortable. No chairs or benches outside. None. Roof leaks near lobby chairs.
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February 2023 by Joshua Giese
I believe it Is room 237 it's on the east end facing north it is a two room one bedroom hot tub suite it's that quant home that isn't known by most perfect for #POTUS you'll love it on your stay it's where I saw the two raccoons front paws together dancing.
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January 2023 by Phil Gartman
The hot water broke on my last day leaving me out in the cold so to speak as for showering. It made the whole experience stink.
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November 2022 by AndyLisa Laluzerne
The owners were so kind and helpful. We really appreciated our sports team being able to stay here. My daughter and the team were respectful and were responsible. The coach asked for use of the welcome area and they were kind enough to let us. The owners went out of their way and we loved our experience.
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November 2022 by Tyler Ninneman
Hotel was clean but lost power for over 10 hours until 10pm we finally stopped waiting and chose to not sit in the dark or stay there. We asked for a refund for the night we were staying but the desk person said due to mother nature they couldn't refund it.Do yourself a favor and book at County Inn and suites, less than .2 miles down the road, much better hotel with better customer service.I visit Germantown a lot and will choose County Inn everytime now.
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November 2022 by Luis Roman
Best Western Germantown is Beautiful and super cozy, rooms were clean and up-to-date,
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September 2022 by Barbfrom0R
We were extremely pleased with this hotel. My friend is at high risk for catching COVID-19, and she felt very comfortable staying here. This was her first hotel stay since before the pandemic started.
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August 2022 by LightPacker507756
Great Hotel to stay at! A very clean hotel and exceptional staff! First time staying at a Best Western Hotel and was very impressed. A clean hotel is very important to me and this location of Best Western met my expectations.
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August 2022 by Mike Fink
Pretty expensive for the type of property this is however seems to be about the norm for the area. $180/night weekend rate in July. Staff very friendly. Hot breakfast typical 2 star hotel fare. Eggs, sausage, waffle maker etc.
